Master Service HVAC/R Technician

Job Description

Job Description

Master Residential HVAC Service Technician (Contract-to-Hire) – Steira Air

Steira Air is seeking an experienced and customer-focused Master Residential HVAC Service Technician to join our team in a contract-to-hire role. This position is ideal for a seasoned professional who thrives in residential environments, delivers exceptional customer experiences, and takes pride in both technical excellence and mentorship.

We are looking for a technician with 6–7+ years of hands-on experience , the ability to train and guide others , and the professionalism to represent our brand in customers’ homes. Candidates must have their own tools and be available for on-call emergency service rotation .

Key Responsibilities

• Diagnose, service, and repair residential HVAC systems with precision and efficiency

• Install new heating and air conditioning systems in residential settings

• Perform routine preventative maintenance to ensure system performance and longevity

• Respond to on-call and emergency service requests , including after-hours as needed

• Deliver a high level of customer service , clearly explaining issues and solutions to homeowners

• Train and mentor junior technicians to improve overall team capability

• Maintain accurate service documentation and communicate effectively with customers and management

• Follow all safety standards and company procedures

Qualifications

• Minimum 6–7 years of residential HVAC experience

• Strong customer service and communication skills —must be comfortable working directly with customers in their homes

• Proven ability to train and develop other technicians

• Solid understanding of HVAC systems, controls, and wiring diagrams

• Excellent troubleshooting and critical thinking abilities

• Must have own tools and reliable transportation

• Willingness and ability to participate in an on-call rotation for emergency service

• Professional, dependable, and self-motivated

What We’re Looking For

At Steira Air, we’re looking for more than just a technician—we want a trusted professional who customers feel confident inviting into their homes. The right candidate is dependable, skilled, customer-driven, and ready to grow with a company that values quality work and strong relationships.

If you want, I can make this more aggressive (to attract top talent fast) or add pay range + bonus structure language , which usually boosts applicant quality significantly.

Steira Air is a growing, specialized HVAC and Indoor Air Quality company on a mission to create healthier indoor environments for homes and businesses. With over 30 years of combined industry experience and leadership from HVAC test-and-balance experts, we focus on delivering exceptional air quality and efficient system performance through the use of advanced technologies, including specialized coil cleaning and air quality monitoring systems.

At Steira Air, you’ll be part of a team that values quality, innovation, and real results for customers. Our work directly impacts people’s comfort and well-being by improving indoor air quality and extending the life of HVAC systems.

Company Description

Steira Air is a growing, specialized HVAC and Indoor Air Quality company on a mission to create healthier indoor environments for homes and businesses. With over 30 years of combined industry experience and leadership from HVAC test-and-balance experts, we focus on delivering exceptional air quality and efficient system performance through the use of advanced technologies, including specialized coil cleaning and air quality monitoring systems.\r\n\r\nAt Steira Air, you’ll be part of a team that values quality, innovation, and real results for customers. Our work directly impacts people’s comfort and well-being by improving indoor air quality and extending the life of HVAC systems.