Field Service Engineer (Onsite)

Field Service EngineerStep into a high-impact role with Advanced Thermal Sciences (ATS), an RTX-owned organization within the Collins Aerospace family, where your technical expertise supports the advanced systems that keep semiconductor manufacturing operations running at peak performance. As a Field Service Engineer, you will serve as the onsite face of ATS, taking ownership of installation, maintenance, troubleshooting, and optimization of complex electromechanical equipment used in fabrication environments.This is more than a service role—you will act as a trusted technical advisor, ensuring equipment reliability, diagnosing issues, and delivering solutions that align with customer needs and operational requirements.In this position, you will combine strong technical ability with leadership and customer engagement, while managing service execution in real world environments. With the possibility of travelling to multiple customer sites. You will gain exposure to a wide range of systems and challenges, including control systems and PLC diagnostics. If you enjoy solving complex problems, leading in the field, and making a direct impact on critical operations, visibility, and technical depth to grow your career.This role values practical expertise and technical problem solving in real-world environments. While a degree is typically associated with a position of this level, we recognize that equivalent experience gained through hands-on work, technical training, or service-based roles can be equally impactful.This is an onsite role with the primary work location in the North Phoenix/Deer Valley area of central Arizona.What You Will Do:Perform on site field service including installation, operation, maintenance, repair, and removal of complex temperature control equipment to meet customer and company requirementsInstall, test, service, and calibrate equipment to ensure performance aligns with operating specifications and customer expectationsDiagnose and resolve complex technical issues, providing clear recommendations and solutions to both internal teams and customersConduct preventative maintenance and routine service activities to ensure equipment reliability and long-term performanceAnalyze product performance and support modifications, upgrades, and enhancements based on customer specifications and operational needsServe as the primary on site representative, building strong relationships and ensuring a high level of customer satisfactionEnsure services are delivered in alignment with contract requirements, timelines, and expectationsCoordinate technical services, logistics, provisioning, and system configurations to support customer operationsMaintain and review equipment logs to identify trends, determine repair needs, and recommend effective solutionsBasic computer literacy, including navigating Microsoft Office 360 and standard desktop applicationsTravel expected to support customer sites and business needsQualifications You Must Have:Typically requires a University Degree and less than 2 years prior relevant experienceDemonstrated experience troubleshooting and servicing complex temperature control equipmentQualifications We Prefer:Strong customer facing communication skills with the ability to build relationships and represent the organization effectivelyExperience supporting or servicing industrial/commercial refrigeration systemsExperience troubleshooting and diagnosing electrical control systems, including PLCsExperience performing hands-on diagnostics, troubleshooting, and repair of electromechanical systems in a field service or industrial environmentUniversal EPA certificationOSHA 30-Hour General Industry certificateWhat We Offer:Medical, dental, and vision insuranceThree weeks of vacation for newly hired employeesGenerous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy optionTuition reimbursement programStudent Loan Repayment ProgramLife insurance and disability coverageOptional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protectionBirth, adoption, parental leave benefitsOvia Health, fertility, and family planningAdoption AssistanceAutism BenefitEmployee Assistance Plan, including up to 10 free counseling sessionsHealthy You Incentives, wellness rewards programDoctor on Demand, virtual doctor visitsBright Horizons, child and elder care servicesTeladoc Medical Experts, second opinion programAnd more!Apply now and be part of the team that's redefining aerospace, every day.