Technical Support Engineer
$172.5k - $210kAI Chopping Block, Inc.
Check out 30 new AI Systems Engineer opportunities posted on AI Chopping Block The role involves designing and building execution environments for AI agents, including sandboxing, isolation, and reproducibility. It includes developing systems for agent orchestration across multi-step, tool-using workflows and building infrastructure for running, testing, and debugging code generated by models. Responsibilities also include creating state and memory systems that allow agents to persist context across long-running tasks, optimizing tokens, latency, reliability, and cost across Codex’s production fleet, and supporting model rollouts, capacity planning, and managing tradeoffs between quality, speed, and economics to maintain a fleet of frontier agents at scale. Additionally, the job entails building shared platform capabilities that unblock product teams, partner teams, and open source Codex. The Software Engineer in the Defence team will build and extend critical components of client deliverables across diverse software domains, deliver robust technical artefacts in both compiled and non-compiled languages, implement defined engineering patterns and practices tailored for the Defence sector, collaborate closely with Machine Learning Engineering and Data Science teams to integrate and refine technical solutions, apply rigorous software engineering best practices to enhance scalability and quality of codebases, and execute CI/CD processes while managing application deployments on Kubernetes and bare metal environments. Engineering Manager, Distillation & Dectection Platform Lead a team of software engineers building detection and mitigation systems for frontier model misuse, focusing on model IP protection, distillation detection, and emerging risks from autonomous agents. Set the technical roadmap and execution strategy including prioritization, design, shipping, iteration, and impact measurement. Build production systems such as services, pipelines, tooling, instrumentation, and automation that can scale with frontier model usage. Partner with Research and Product teams to translate evolving model capabilities into scalable tests, signals, and mitigations. Drive strong engineering fundamentals including architecture, reliability, monitoring, performance, and operational excellence. Hire and grow a team across backend, data systems, and applied ML engineering domains. Anticipate and address scalability challenges as agentic workflows advance. The Staff Engineer is responsible for making hard architectural tradeoffs and owning the outcomes, such as choices between Durable Object SQLite and shared Postgres for session state, Cloudflare Workers CPU limits versus longer-running workloads, and single-tenant sandboxes versus multi-tenant pools. They design the system that handles concurrent agent sessions across integrations with consistent state. The role includes defining reliability and observability standards for the team, including SLOs, error budgets, tracing strategies, and incident response patterns. The Staff Engineer reviews every significant pull request to set technical direction without blocking velocity and ships code daily, actively contributing architectural leadership alongside output. They work closely with the CTO on all architectural decisions that significantly impact the system. Develop AI agents and software to automatically diagnose and repair hardware faults across massive NVIDIA and AMD GPU clusters. Create deep-level observability and diagnostic tools to monitor the health of high-density compute systems. Build testing suites using PyTorch and NCCL to ensure systems are ready for production. Develop automation for critical facility systems, including power management and advanced liquid cooling. Take full ownership of tools from initial code to deployment and operational support. The Senior Systems Performance Engineer at Crusoe is responsible for leading the evaluation and establishment of New Product Introduction (NPI) across varied hardware architectures with a focus on Bare Metal and VM environments. They conduct deep-dive performance evaluations and workload characterizations across compute, memory, storage, and networking. They develop sophisticated multi-variable projection models and frameworks to analyze system design options through tradeoffs such as Power and Total Cost of Ownership (TCO). The role involves collaborating with external vendors to drive platform customization and optimize server and AI architectures for maximum performance-per-TCO. They design and implement performance methodologies to scale evaluation processes for large-scale GPU/AI data centers. Additionally, they engage in industry research and contribute technical insights to consortiums and standards committees to influence future hardware roadmaps. $172,500 – $210,000 YEAR (USD) San Francisco or Sunnyvale, United States Design, build, and optimize the core native runtime powering LM Studio and the C++ libraries powering the app and APIs. Work across runtime, LLM engines, llama.cpp/MLX integrations, build infrastructure, and on-device AI software. Focus on system and library integration by wiring the C++ runtime to GPU backends, vendor SDKs, and operating-system services to support user-facing applications. Implement and harden system-level code involving threading, memory, files, IPC, and scheduling. Integrate platform acceleration paths such as Metal, CUDA, and Vulkan across macOS, Windows, and Linux. Profile, debug, and tune execution paths to ensure fast, dependable local AI and maintainable software. Contribute to the C++ runtime powering LM Studio, extend LLM engine integrations, and build platform-aware performance features for desktop OS. Implement resilient IPC, resource management, and scheduling logic to support concurrent model execution. Improve build, packaging, and release infrastructure for native components. Collaborate with the team to deliver cohesive and recognizable user experiences. As an Engineering Leader at Ema, you will build and lead a high-performance engineering organization by recruiting, hiring, and developing senior engineers across multiple sub-teams including cloud infrastructure, data platform, ML operations, and developer experience. You will establish engineering standards, a code review culture, on-call expectations, and promote a bias-toward-shipping mentality balanced with production rigor. You will coach and grow senior and staff engineers into technical leaders and manage engineering managers as the organization scales. Your responsibilities include setting the 6–18 month platform roadmap in partnership with engineering teams, making critical architectural decisions such as build versus buy and migration strategies, and driving cross-functional alignment with product, ML/AI research, and go-to-market teams. You will own production health for all platform services, including incident response, postmortems, SLO tracking, and capacity planning. Additionally, you will establish and refine engineering practices to maintain fast shipping without compromising reliability, and participate in executive-level reviews related to infrastructure spend, system health, and engineering velocity. Software Engineer, Architecture, Reliability, & Compute As a Production AI Ops Lead, you will design and develop the production lifecycle of full-stack AI applications, support end-to-end system reliability, real-time inference observability, sovereign data orchestration, high-security software integration, and resilient cloud infrastructure for international government partners. You will take full accountability for the long-term performance and reliability of AI use cases deployed across international government agencies, oversee the end-to-end health of the platform ensuring seamless integration between AI core and full-stack components, build automated systems to monitor model performance and data drift across geographically dispersed environments, manage the technical lifecycle within diverse regulatory frameworks, lead response for production issues in mission-critical environments ensuring rapid resolution and prevention, translate technical performance metrics into clear insights for senior international government officials, and partner with Engineering and ML teams to ensure field lessons influence future technical architecture and decisions. San Francisco or St. Louis or New York or Washington, United States The Head of Internal Tools Engineering is responsible for owning the end-to-end strategy and roadmap for all internal tools, platforms, and automation, treating internal technology as a product. They make strategic build-vs-buy decisions, map current and next-state process flows, and lead systems transformation for internal teams. They architect and maintain the full engineering lifecycle of internal platforms, build seamless API-first ecosystems integrating various internal systems, ensure system reliability and operational resilience, and design scalable, secure architectures using cloud-native principles and microservices. They lead AI strategy by integrating AI and LLMs into internal workflows and deploying intelligent automation tools. They reduce cognitive load for internal users by providing standardized workflows and self-service capabilities, measure platform success by adoption, satisfaction, and productivity impact, and build, lead, and mentor a high-performing engineering team. They cultivate a collaborative culture, provide technical mentorship, foster psychological safety, partner cross-functionally with leadership across departments, and align internal platform investments with company strategy while demonstrating measurable ROI. #J-18808-Ljbffr
- ...healthcare technology runs smoothly, reliably, and efficiently for both clinicians and patients. Job Overview We are seeking a Technical Support Engineer to provide technical assistance, troubleshoot system issues, and support healthcare SaaS platforms used by healthcare...Suggested
- ...funding and was recognized as one of TIME’s 50 most genius companies. About This Role We are looking for a customer‑obsessed Technical Support Engineer who thrives at the intersection of customers, production systems, and engineering. In this role, you will act as a...SuggestedFull timeTemporary workImmediate startRemote workWorldwideFlexible hoursShift workWeekend workAfternoon shift
$90k - $115k
...Sigma is growing rapidly, and our Technical Support Engineering team is scaling alongside it to meet the needs of an expanding global user base. As a Technical Support Engineer at Sigma, you will be part of an award‑winning team recognized with the 2024 Stevie Gold Award...SuggestedFull timeWork experience placementWork at officeFlexible hours- ...enterprise that runs the real economy. Learn more about our vision in our manifesto. Role Overview We are looking for a Technical Support Engineer to provide top-tier assistance to our customers and internal teams. You’ll troubleshoot technical issues, ensure smooth product...SuggestedWorldwide
- ...want to help build the future of identity with a team that holds a high bar for itself — keep reading. About the role The Technical Support Engineer is a customer-focused problem solver responsible for delivering timely, effective technical solutions and outstanding...SuggestedMonday to FridayWeekend work
$120k - $139k
...accelerate product development, unblock sales, reduce customer churn, and save engineering resources—allowing them to focus on their core product. Who are we looking for? As a Technical Support Engineer, you will play a critical role in helping customers successfully...- ...Technical Support Engineer We're looking for a Technical Support Engineer who doesn't just close tickets. You deliver an 11-star experience to every single customer, regardless of their plan or what they pay. Every person who reaches out should come away feeling genuinely...Immediate startShift work
$60k - $70k
...institutions to truly understand their customers and proactively meet evolving needs. Who We Need Nomis Solutions is seeking a Technical Support Engineer to serve as the frontline technical expert and trusted advisor for our enterprise customers when they experience critical...Remote workFlexible hoursShift work- ...effectively to critical situations, ensuring the safety and well‑being of their employees and customers. We’re looking for a Technical Support Engineer to join our team. If you love solving complex problems and are looking for an opportunity to utilize your investigative...Remote workHome office3 days per week
- ...enterprises trust Starburst to fuel AI, analytics, and enterprise intelligence. Learn more at starburst.ai. Job Summary The Technical Support Engineer (TSE) acts as a Starburst SME for a book of Majors and Strategic accounts. The TSE is responsible for answering all...Local area
$100k - $160k
...Are you a self‑driven problem solver passionate about advancing robotics technology? Join our team at OSARO as a Technical Support Engineer and help us develop cutting‑edge AI‑based autonomous industrial robotic solutions. If you thrive on dynamic challenges, have a knack...Full timeImmediate startRemote workFlexible hours$81k - $118k
...We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential... ...ensuring that existing customers are happy and successful. Premier Support Engineers (PSEs) are primarily focused on assisting prospects and...Work at officeImmediate startWorldwide3 days per week$110k - $165k
...industries. With more than 400 paying customers and strong recurring revenue, they are scaling rapidly and hiring their first Technical Support Engineer to build and own the support function from the ground up. This is a true founding role. You’ll become the expert on a...Full timeVisa sponsorship- ...humbled to work with amazing companies like OpenAI, NVIDIA, Confluent, and Anthropic. What you’ll do As a member of our technical support engineering team, you will be on the front lines providing world-class customer service. As part of our engineering organization, you...Work experience placement
$100k - $130k
...understood and well‑funded by those behind Salesforce, Veeva, Zoom, Box, and others. The Support Team Federato’s Support Engineering team ensures our customers receive timely, accurate technical help as they adopt and scale on the Federato platform. We work closely with...- Factory is bringing autonomy to software engineering. We are looking for a Technical Support Engineer to ensure customers get maximum value from our developer‑centric platform. This position sits at the intersection of customer success, product management and engineering...
- Senior Recruitment Consultant (Software) - USA at MCS Group | ☎ (***) ***-**** Technical Support Engineer A passport is needed and full US working rights. This is a full time role with no sponsorship. Agencies please do not submit candidates. Are you in the first couple...Full timeWorldwideFlexible hours
- ...experiences by providing timely and effective support Troubleshoot complex and dynamic... ...environments, diagnosing and resolving technical issues Maintain clear and consistent communication... ...closely with Software and Hardware Engineering teams to diagnose issues, propose...
$120k - $165k
About the role As the technical backbone of Gamma's support team, you'll resolve complex issues and ensure millions of users have an excellent experience... ..., debugging tricky problems, collaborating with engineering to fix bugs, and building the technical resources that...Full timeWork at officeWork from home- ...serve customers. We work with companies like OpenAI, NVIDIA, Confluent, and Anthropic. What you’ll do As a member of our technical support engineering team, you will be on the front lines providing world-class customer service. You will become an expert on our product...Work experience placement
- ...unit is unique, and we certainly aren’t afraid to stand out from the crowd and tackle the bigger competitors. As a Senior Technical Support Engineer, you will focus on in-depth problem analysis of the company's products and its integration into customer environments...Work at office
$125k - $150k
...notice, so teams can spend less time firefighting and more time building. About The Role At Sentry, Support is an engineering discipline. Our customers are the greatest technical minds in the world—developers at elite enterprises building the future of software—and they...Hourly payFull timeNight shift$83k - $145k
...superior infrastructure performance with deep technical expertise to accelerate breakthroughs... ...high-performance experience. This team supports the infrastructure that powers the AI... ...closely with the internal and customer engineering teams, offering valuable insights from...Permanent employmentFull timeTemporary workCasual workWork at officeRemote workFlexible hoursShift work- ...Job Description Job Description Technical Support Engineer Description: We are seeking a talented and customer-focused Technical Support Engineer to join our team. In this role, you will be the frontline in supporting customers, troubleshooting issues, assisting...
$110k - $130k
...out—and set you apart—especially if your career has taken some extraordinary twists and turns. About The Role Our Technical Support Engineers (TSE) are essential to enhancing customer experience at Finch. TSEs are expert Finch users, offering meaningful technical...Full timeWork at office2 days per week- ...organization dedicated to providing exceptional IT solutions and support. This is a great opportunity to grow your IT career and make a... .... Proven experience as an IT Help Desk Support or similar technical support role. Knowledge of computer hardware, software, and...Remote workFlexible hours
$36.06 - $40.87 per hour
...Technical Support Field Engineer - San Francisco, CA Dentsply Sirona is the world’s largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona...Hourly payWork experience placementWork at officeRemote workWorldwideFlexible hoursNight shift$100 per hour
Technical Support Engineer (Spanish Required) Hybrid (4 days onsite, 1 day remote) - Brisbane, CA To get the best candidate experience, please consider applying for a maximum of 3 applications within 12 months to ensure you are not duplicating efforts. Applicants must...Temporary workFixed term contractRemote workWork from homeHome officeWork visa$130k - $195k
...intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes... ..., and Bridgewater. About the role We’re hiring a Senior Technical Support Engineer to lead our customer support experience for highly...Work at officeRemote workFlexible hours$122k - $163k
...superior infrastructure performance with deep technical expertise to accelerate breakthroughs... ...high-performance experience. This team supports the infrastructure that powers the AI... ...closely with the internal and customer engineering teams, offering valuable insights from...Permanent employmentFull timeTemporary workWork experience placementCasual workWork at officeRemote workWorldwideFlexible hoursShift work
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