Cocktail Server

Brown Room Cocktail Server

Serve beverage (and at times food) items to customers in a friendly, enthusiastic, professional, and timely manner.

These duties may be described as, but not limited to:

• Take orders for and serve all beverage requests, using suggestive selling techniques. Clear tables during service. Control guest checks and secure proper payment.
• Ensure station and table set-ups are complete and perform various side duties as assigned by the Restaurant Supervisor.
• Maintain the cleanliness of the bar area through disposing of all waste, clearing and cleaning all glassware, and wiping down bar and preparation areas.
• Participate in the serving of food
• Participate in maintaining the cleanliness of the serving area.
• Restock fruit and supplies needed for server use.
• Wash all snack bowls and ashtrays and clean coffee machine at the end of the night.

Required Knowledge, Skills, Abilities:

• Requires good communication skills, both verbal and written.
• Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems; however, must be able to work in extreme temperatures like freezers (-10º F) and kitchens (+110º F), possibly for one hour or more.
• Must be able to stand and exert well-paced mobility for up to 4 hours in length.
• Must be able to lift trays of beverages or food items weighing up to 30 pounds on a regular and continuing basis.

Minimum Qualifications:

• High school or equivalent education required.
• One year of high volume beverage service required.
• Customer service experience required.
• Must be minimum age to serve alcohol.
• All employees must maintain a neat, clean and well-groomed appearance per Congress Hall standards.