Door Technician

Door Technician

Founded in 1933, Acme | Lock & Door has been a trusted name in the tri-state area for over 90 years, providing top-tier locksmithing services, door/frame installation, glass and storefront installation, and access control solutions for commercial, industrial and institutional clients. With a reputation built on quality craftsmanship and exceptional customer service, we are dedicated to securing our customers' spaces while delivering reliable and innovative solutions. Our team of skilled technicians are passionate about their work and take pride in maintaining the highest standards of safety and professionalism.

We are hiring for an experienced Door Technician to join our growing field service team. This role is ideal for a hands-on technician who takes pride in delivering high-quality work, solving problems in the field, and providing excellent customer service. You'll work directly on commercial job sites supporting the installation, repair, and maintenance of automatic doors, entrance systems, and related security products.

Key Responsibilities:

• Install, repair, service and maintain automatic doors, automatic operators, ADA operators, turnstiles, revolving doors, and entrance systems
• Troubleshoot automatic door/operator issues, including mechanical, electrical, low-voltage, sensor, activation, and control-related problems.
• Diagnose issues and recommend solutions to improve system performance
• Meet with customers onsite to review completed work and ensure satisfaction
• Complete service calls, work orders, and job documentation accurately and on time
• Track parts, materials, and labor while coordinating with office support teams
• Manage inventory and maintain organization of your company-issued vehicle
• Maintain a safe, clean, and professional job site at all times

Qualifications & Skills:

• 1+ year of experience installing or servicing automatic doors or similar systems
• Knowledge of electrical systems, wiring, or troubleshooting
• Strong mechanical aptitude with experience using power and hand tools
• Ability to work independently in field environments
• Valid driver's license with a clean driving record
• High school diploma or equivalent
• Comfortable working in physical environments (lifting, climbing, standing for extended periods)

Preferred

• 3+ years of experience in construction, electrical, mechanical, or related trades
• Customer-facing field service experience
• AAADM certification or automatic door safety training is a plus

Work Environment

You'll work across a variety of commercial environments.

This role requires:

• Standing, bending, and working at heights
• Lifting up to 75 lbs
• Working in non-climate-controlled environments

Schedule & Expectations

• Full-time schedule (MondayFriday)
• Overtime and weekend work as needed
• Participation in an on-call rotation with the technician team

What We Offer:

• Competitive Compensation: We offer a competitive hourly rate of $25-35 per hour, dependent upon experience.
• Healthcare Coverage: We provide a range of healthcare options, including medical, dental, and vision insurance, to keep you and your family healthy and covered.
• Retirement Planning: A 401(k) plan with competitive match to help you plan for your future and achieve long-term financial security.
• Paid Time Off: We believe in work-life balance. Enjoy generous paid time off and holidays to recharge.
• Professional Development: We encourage continuous learning and growth. Access to training programs and opportunities for career advancement are available.
• Employee Assistance Program (EAP): Access confidential counseling and support services for personal or professional challenges.

Why Join ACME

• Work for a stable, growing company with consistent projects
• Gain exposure to specialized, in-demand systems
• Join a team that values quality, safety, and craftsmanship
• Opportunity to work independently while being supported by a strong team

Job Type: Full-time

Work Location: Cincinnati, OH 45232

Physical Demands and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers; handle or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; and reach with hands and arms. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate. The employee must be able to stand, kneel or crouch for extended periods of time. Must be comfortable working in various environments including indoors, outdoors and at heights.

Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position.