Automotive Service Technician

Job Description

Job Description

Ross Downing Chrysler Dodge Jeep Ram is looking for great people! If you feel like just a number where you are at, come join a winning team at a family-owned automotive group that has been serving the greater Hammond, Baton Rouge & New Orleans area for over 45 years.  Our service department is among the highest-rated in the entire region, and we fully expect our techs to uphold that elite reputation that has made our service department such an award-winning success.

As the Service Technician, you’ll be responsible for :

• Performing work as outlined on repair orders with efficiency and accuracy, in accordance with dealership and factory standards
• Diagnosing cause of any malfunction and perform the repair
• Keeping the shop area neat and clean, and to be able to account for dealership tools at all times
• Ensure that the customer's vehicles are kept clean
• Road testing vehicles to ensure quality repair
• Documenting work performed on the back of repair order

What We Can Offer You:
Basics

• Medical, Dental, and Vision Insurance
• 401(k)
• Vacation Time
• Paid Holiday Time
• Uniforms are provided
• Retirement Planning
• Life Insurance
• Individual Training
• Auto & Parts Discounts
• Closed on Saturdays!

Tech Specific

• Latest and greatest with all equipment and in the shop, including newest electronic diagnostic equipment
• Upsell bonuses 
• Factory Training
• Pay based on experience and qualifications

Qualifications:

Okay, we’ve laid out what the job is - now are you qualified? Below are the minimum qualifications we’re looking for in a Service Technician.

• Automotive mechanical experience or automotive trade school
• Must have technical aptitude displayed by ASE certification
• GM Certification is preferred, but we will accept other manufacturer's certifications
• Technical or trade school degree preferred
• Valid driver’s license and good driving record
• High school diploma or equivalent

So what kind of person are we looking for in this role? We have a pretty unique culture here, and the person who will be successful in this role will have:

• A proven track record of achieving or over-achieving goals
• Outstanding communication skills
• A professional appearance and work ethic
• Great attitude with a high-energy personality
• Superior customer service skills
• An ability to read and comprehend instructions
• An ability to exercise good judgment

So what can you expect after you apply? You will:

• Take a brief true/false survey. Be sure to check your email after you apply!

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws