Office Services Associate

Job Description

Job Description

We are looking for a dependable Office Services Associate to support daily administrative and document service operations in Kansas City, Kansas. This is a Long-term Contract position for someone who enjoys a hands-on office environment and can deliver consistent service across copy, mail, scanning, and general workplace support tasks. The role is well suited to someone who is detail oriented, with strong interpersonal skills, sound judgment, and the flexibility to assist with conference room upkeep, supply restocking, and other office service needs as they arise.

Responsibilities:
• Manage incoming office service requests by reviewing instructions, confirming job details, and recording work accurately before processing.
• Complete copy, scanning, mail, and document intake assignments in line with established service standards and client expectations.
• Organize tasks based on urgency and turnaround requirements to ensure materials are produced and delivered on schedule.
• Communicate promptly with supervisors or client contacts when deadlines shift, instructions are unclear, or service issues need attention.
• Perform routine quality checks on completed work to verify accuracy, presentation, and completeness before distribution.
• Support basic equipment upkeep by loading paper, toner, and other supplies while identifying and addressing minor machine issues.
• Assist with conference room tidiness, office replenishment, and related hospitality or reception support as needed.
• Handle documents and materials with discretion while following site policies, safety practices, and cost-conscious use of equipment and supplies.• High school diploma or equivalent required.
• At least 1 year of experience in office services, mailroom, copy center, or similar administrative support work; experience in a corporate, legal, or banking setting is preferred.
• Working knowledge of document scanning, reprographics, mail handling, and general back-office support procedures.
• Strong customer service and communication skills, including the ability to interact professionally with diverse teams and clients.
• Excellent attention to detail, time management, and organizational skills in a fast-paced environment.
• Ability to use sound judgment, solve routine problems independently, and escalate issues appropriately when needed.
• Capable of lifting up to 50 lbs., standing for much of the workday, and working overtime when required.
• Comfortable learning office equipment operation, including copiers, scanners, and related machines, with training provided.