Behavior Technician (Residential Treatment Facility)

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Behavior Technician - OLV Human Services

OMH Program - Residential Treatment Facility (RTF):

Our Residential Treatment Facility - located in Lackawanna - has the most current features and technology for resident safety, complementing the special care provided by our dedicated and experienced staff. We take a person-centered approach to serving those with interpersonal, emotional, psychiatric, social, family or educational issues. We create a tailored plan of treatment based on specific goals of the resident.

While the RTF is on the cutting edge for resident safety and well-being, it is also designed to be home-like in a therapeutic environment. Note, the term "home-like", not "like home". That's because our goal with every resident is to help them get back to their own homes, care-givers and communities as soon as possible.

We are currently seeking a Behavior Technician who is not only a strategic thinker but also shares our passion for fostering the highest possible quality of care for the youth we serve.

Benefits & Perks

• Generous Paid Time Off (PTO), including paid holidays
• Qualifying Non-For-Profit for Federal Student Loan Forgiveness Program (click here to learn more:
• Casual dress code
• Health, dental & vision insurance options
• Free dental insurance
• Paid Employer sponsored life insurance.
• Supplemental insurance programs for additional life insurance, short-term disability, accident & cancer insurance
• Up to $600 every year for completing biometric health screenings on a single health insurance plan & up to $1,200 if a spouse also completes
• Up to $180 annual gym reimbursement
• Take advantage of our Dental & Outpatient Mental Health services while working
• Employee referral program

Pay Range: $20.00 - $30.00/hour

Job Summary

The Behavior Technician is responsible for supporting the residential treatment program by assisting the team in implementing individualized behavior support strategies for youth/individuals residing in the facility. Responsibilities include conducting observations within the residential milieu, collecting behavioral data, assisting with staff training and coaching, supporting the implementation of Behavior Support Plans (BSPs), and monitoring treatment integrity. The BST may also participate in special projects, including administrative tasks related to behavior programming and residential operations.

Essential Job Duties

The Behavior Technician must be able to successfully perform all essential functions of the position:

• Provide behavioral support and consultation to residential teams.
• Assist in crisis prevention and intervention, including de-escalation and support for individuals experiencing behavioral or emotional distress.
• Collect, organize, and maintain accurate behavioral data, including ABC observations, frequency counts, and progress monitoring.
• Support the training and coaching of residential staff on best-practice behavior strategies, proactive supports, and proper implementation of BSPs.
• Assist with the development and completion of reports, summaries, and documentation required for treatment planning and regulatory compliance.
• Maintain adherence to agency policies and ethical guidelines, including those related to safety, confidentiality, trauma-informed care, and behavioral best practices.
• Participate in team meetings, treatment planning sessions, and case reviews as required.
• Promote a safe, supportive, and therapeutic environment aligned with trauma-informed and person-centered care.

Skills

• Competency with technology and electronic documentation systems
• Strong computer skills
• Proficiency with Microsoft Office, especially Excel

Competencies

• Communication (oral and written): Able to communicate clearly with staff, clinicians, and youth
• Dependability: Reliable, responsible, and able to follow through on commitments
• Problem Solving: Uses a structured and analytical approach to identifying and addressing problems
• Attention to Detail: Thorough and precise when documenting, collecting data, or following protocols
• Adaptability: Flexible and able to adjust to dynamic and sometimes unpredictable residential environments
• Teamwork: Works cooperatively with multidisciplinary teams

Education

Minimum: High School Diploma

Preferred: Associate's Degree or higher in Human Services, Psychology, Special Education, Applied Behavior Analysis, or related field

Experience

• Minimum of 1-2 years of experience implementing or supporting behavior plans for individuals with developmental disabilities, mental health needs, or behavioral challenges.
• Previous experience using Applied Behavior Analysis (ABA) principles.
• Must demonstrate fundamental knowledge and competencies in Applied Behavior Analysis.

Required License/Certification

• Valid NYS Driver's License
• Certification in crisis intervention (e.g., TCI or an agency-approved equivalent) within 3 months from start date

Training

• New Hire Orientation
• Crisis intervention training (as required by the residential program)
• Ongoing professional development in trauma-informed care, ABA, and youth behavioral support

Physical Requirements

• While much of the work involves observation and documentation, a residential environment requires the ability to respond to active situations:
• Frequent: Standing, walking within the facility, engaging with residents, talking, hearing, observing, and completing repetitive motions
• Occasional: Supporting physical interventions (as trained and permitted), lifting up to 25 lbs, bending, reaching, pushing/pulling, and assisting during crisis intervention
• Environmental Conditions: Exposure to a dynamic residential setting with potential for behavioral outbursts, noise, and emotionally charged situations