Field Service Technician

Job Description Job Description Job Title: Field Service Technician Job Description This role focuses on the installation, maintenance, troubleshooting, and repair of complex cold, warm, and hot forging presses and related equipment used in industries such as automotive, aircraft, medical, and bridge construction. You coordinate projects, attend customer and vendor meetings, and provide high-quality field service at customer plants, ensuring machinery operates safely, efficiently, and reliably. Responsibilities * Install, commission, and set up forging presses and related equipment at customer facilities accurately and efficiently. * Troubleshoot mechanical, hydraulic, pneumatic, electrical, and low-voltage systems on forging machinery to quickly identify root causes of issues. * Repair forging machines and related equipment with a strong focus on safety, quality, and long-term reliability. * Perform thorough preventive maintenance on machinery, including cleaning parts and adjacent areas, and document findings in detailed reports within established timelines. * Make modifications and minor redesigns to machines and accessory components as needed to improve performance and reliability, following established approval processes. * Assemble and disassemble machinery and components precisely, using accurate measurements and referring to machine drawings and schematics at all times. * Read, interpret, and use mechanical and electrical blueprints, assembly drawings, and parts diagrams to guide work in the shop and at customer sites. * Follow established tool procedures, maintain lockout/tagout locks, and adhere strictly to all safety protocols when working inside machines and performing repairs. * Send, receive, and analyze customer interview sheets to understand equipment history, usage, and issues, and use this information to plan maintenance and service activities. * Coordinate closely with Sales and Office staff regarding ongoing projects, scheduling, customer needs, and service priorities. * Obtain approval from the Field Service Supervisor for all purchases related to parts, tools, and project requirements. * Ensure necessary parts, tools, and documentation are prepared and ready prior to each project, including travel arrangements and field service reports. * Check and