Client Safety & Risk Manager

You'll design and document our comprehensive client safety operating system, including policies and protocols covering client interaction and protection standards, supervision expectations, bathrooming and personal care procedures, elopement and transport protocols, environmental safety, visibility and monitoring, mandated reporting, and incident escalation frameworks. You'll drive consistency across all centers through systematic audits, protocol reviews, spot checks, and trend analysis. You'll develop an enterprise safety scorecard that gives leadership visibility into safety performance, recurring risks, and emerging concerns. You'll visit centers, review documentation, ask questions, and work collaboratively to close gaps. You'll develop and lead recurring safety training, onboarding content, scenario-based refreshers, and leadership education that brings safety concepts to life through real examples and relevant scenarios. You'll work closely with clinical, operations, HR, and compliance teams to strengthen safety systems and accountability processes. You'll serve as a trusted advisor on safety and risk. Requirements Deep operational expertise in healthcare, behavioral health, ABA, quality/safety management, or risk management—ideally 5–10+ years in roles building or managing enterprise-wide systems A systems-oriented mindset paired with attention to detail: you think about how things work at scale, but you also care about implementation on the ground Proven experience developing and implementing enterprise-wide policies, operational standards, audit processes, or safety/risk management systems Strong analytical skills and comfort working with data to identify trends, patterns, and opportunities for improvement Excellent communication skills—you can translate complex safety concepts into clear guidance, train effectively, and work collaboratively across different teams Sound judgment and composure in navigating sensitive, high-stakes situations—you think thoughtfully and make decisions with care A proactive, self-directed work style—you identify what needs to be done and take ownership without waiting to be told A genuine commitment to the mission: you understand that safety protects children and families, and that's what drives your work #J-18808-Ljbffr Jobtailor