Sr. Vehicle Operations Logistics Specialist (cur_88_92@curatelyai.net)

Job Description

Job Description

"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment".

Job Title: Sr. Vehicle Operations Logistics Specialist

Location: Phoenix, AZ 85040

Type: Hybrid-Every Wednesday’s onsite at our Phoenix office

Duration: 6+ Months

Pay rate: $20.00/hr on W2

Shift: 6AM- 3PM, 7AM-4PM OR 8AM-5PM (Monday- Friday)

Job Description:

Key Responsibilities:

• Serve as an advocate for our clients, auctions, carriers, and all beneficiaries of our product and service offering
• Leverage relationships across Logistics, BPOs, and CAI to exceed client expectations and deliver an exceptional client experience
• Responsible for remediating issues and addressing all escalations in a timely and effective manner
• Work closely with carriers, drivers, BPO partners, and team members to deliver on client SLAs
• Leverage tools, dashboards, and reports to create an exceptions-based approach to remediating out-of-compliance inventory and follow through to resolution
• Communicate effectively and clearly articulate client needs; collaborate effectively in a cross-functional team setting to collectively exceed client expectations
• Work closely with our DHL Control Tower to ensure seamless connectivity between Planners/Coordinators and0 field-based team in support of delivery and execution
• Play key role in requirements gathering and operational capability identification in new lines of business and delivery of new products and services
• Prepare, analyze, and present operational metrics and reporting for business reviews, operational performance reviews, and ‘state of the business’ discussions
• Advocate continuous improvement and provide feedback and input into processes and systems enhancements to optimize workflows and introduce efficiency
• Serve as the ‘Go To’ subject matter expert for your area of responsibility and book of business

Qualifications:

• High School Diploma / GED required.
• 5 years of experience in automotive industry and/or logistics field.
• Strong organizational skills and demonstrated capacity to develop and implement practical strategies, plans, and solutions to identified issues and problems.
• Track record of taking initiative in managing multiple priorities and to work effectively under pressure when facing extremely short deadlines.
• Excellent verbal and written communication skills.
• Good judgment, discretion, tact and the ability to work easily at all levels within the organization
• Ability to partner well with colleagues in a matrixed work environment.
• Ability to work independently and to undertake responsibilities with minimal guidance.
• Adapting approach and comfortable with ambiguity.
• Must be adept at handling complex situations and businesses.

About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities

ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.