Patient Service Representative

Synergy Direct LLC

Beverly Hills, CA

Job Description

We are looking for a Patient Service Representative to join the team!

The Patient Service Representative will be responsible for:

Serving as the primary point of contact for patients in person and by phone
Greeting patients, assisting with concerns, and escalating issues when appropriate
Checking patients in and out, collecting co-pays, providing receipts, and reconciling payments
Verifying patient demographics and insurance information in CS-Link/Epic
Scheduling appointments and completing patient registration
Processing and tracking referrals and authorizations for various insurance types
Handling patient and provider correspondence
Explaining policies, procedures, or services to patients
Sanitizing workspaces in accordance with department guidelines

The Qualifications for a Patient Service Representative:

Experience with medical insurance, referral processes, and benefit plans
1 year of recent experience working in a call center
Ability to understand and follow detailed oral and written instructions
2+ years of recent experience as a Patient Service Representative preferred
Experience using CS-Link/Epic preferred
Knowledge of medical terminology preferred

Please apply immediately for consideration for a Patient Service Representative.

Apply

Vacancy posted 5 days ago

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