Case Manager- ST Martins Tower

Shift Schedule: Part-Time, 2 Days per Week (14 Hours/Week, 9:00 AM – 5:00 PM)

Work Locations: 65 West 90th Street, New York, NY 10024 & 230 Jay Street, Brooklyn, New York

Why You’ll Love Working at JASA

JASA is one of NYC’s largest and most trusted nonprofits serving older adults. Our dedicated professionals help improve the lives of thousands of seniors through impactful, mission-driven work.

Meaningful Frontline Impact: Provide essential advocacy, care coordination, and protective oversight that enable older adults to age safely, comfortably, and with dignity in their own homes and communities.

Flexible Community-Based Practice: Enjoy a balanced part-time schedule (2 days per week) while delivering critical in-home and community-based case management across NYC neighborhoods.

Professional Growth & Collaboration: Work alongside skilled social workers, multidisciplinary partners, and community providers while gaining experience with standardized municipal assessment tools (EISEP-PATH, PSA).

What You’ll Be Doing

JASA is seeking a compassionate, detail-oriented Case Manager to join our community services team on a part-time basis (two days per week). Operating in accordance with the standards of the social work profession and specific government funding requirements, you will conduct in-home and office-based psychosocial assessments, build comprehensive written service plans, and connect older adults to vital community resources.

This role serves as a crucial advocate and guide for older adults and their families, addressing challenges related to chronic impairment, social isolation, and financial strain while navigating complex public benefit systems.

Key Responsibilities:

Standardized Client Assessments: Conduct thorough in-home, in-office, and community assessments of the social and emotional needs of older adults and their families utilizing standardized instruments (such as PSA and EISEP-PATH).

Comprehensive Case Planning & Counseling: Develop, implement, and maintain individualized service plans providing supportive guidance, coping tools, and problem-solving strategies that preserve autonomy and daily functioning.

Benefits & Entitlements Advocacy: Screen older adults for benefit eligibility; assist with applications, recertifications, and advocacy for Medicaid, Medicare, SNAP, Cash Assistance, Home Care, Meals on Wheels, SCRIE/DRIE, and emergency cash relief.

Direct Service Arrangement: Coordinate direct supportive services, including homecare attendants, medical transportation, housing assistance, legal aid referrals, and psychiatric consultations.

Capacity Evaluation & APS Intervention: Evaluate clients’ cognitive and physical capacity to manage their daily affairs and protect themselves from exploitation or neglect; initiate rapid escalations and referrals to Adult Protective Services (APS) when indicated.

Ongoing Reassessment & Monitoring: Conduct scheduled reassessments, evaluate service efficacy, adjust care goals as client needs evolve, and apprise clinical supervisors immediately of emergent crisis situations.

Group Facilitation & Community Outreach: Conduct community education workshops and group counseling sessions; represent JASA at community forums, inter-agency meetings, and unit conferences.

Electronic Documentation: Maintain complete, audit-ready client records, case notes, progress reports, and statistical deliverables within web-based case management databases in compliance with JASA and funder timelines.

What You’ll Need

Education: Bachelor’s Degree in Social Work (BSW), Human Services, Psychology, Gerontology, or an equivalent Bachelor’s-level degree from an accredited institution required.

Experience: Prior experience in case management, social services, or community-based eldercare preferred.

Field Mobility: Ability to travel throughout New York City via public transportation to conduct client home visits and independently negotiate stairs and environmental barriers in residential buildings.

Technical Literacy: Computer proficiency in Microsoft Office Suite (Word, Excel, Outlook) and the ability to learn and use specialized, program-specific client databases.

Communication & Cultural Competence: Strong written and verbal communication skills; solid case documentation skills; bilingual proficiency in Spanish is a strong plus.

Values & Sensitivity: A deep understanding and appreciation of how race, religion, ethnicity, gender, sexual orientation, and personal values influence client care and family dynamics.

Benefits at a Glance

JASA offers competitive compensation and supportive benefits for part-time team members:

Wellness Support: Access to Employee Assistance Programs (EAP) and organizational wellness initiatives.

Retirement Planning: Eligibility to contribute to a 403(b) retirement plan with a Roth option.

Paid Leave: Prorated statutory paid leave and designated agency holidays.

Career Advancement: Opportunities for clinical supervision, training workshops, and internal career development.

EEO Statement: JASA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other protected classification under federal, state, or local law.

Salary Information

$30.22Hourly Wage

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