Sales Associates Softlines PT w/Benefits

Sales Associates Softlines PT W/Benefits

Join us as our next Sales Associate here in Bremerton, WA at the Navy Exchange Service Command. MUST HAVE MILITARY ACCESS OR BE A U.S. CITIZEN Why the Navy Exchange Service Command? While some may serve overseas for our country, we hold down the fort we serve the men and women who wear the flag America's strength, America's heart. We are here to guide them, and deliver our service members and their families the tools they need to do what they love to do. Here at the Navy Exchange in Bremerton, no two days will look the same. We are a driven and enthusiastic team supporting our service members and their families, who push ourselves and those around us to develop personally and professionally, every single day. You can expect an unforgettable, dynamic, and competitive work environment.

This is where YOU fit in: your local Navy Exchange is in need of a personable Sales Associate to answer the call; a team player who is dedicated to supporting our local Naval community, and operational successes on a day to day basis. Your work will make an impact and support how our organization serves the best customer our Military patrons and their families. No Military Affiliation Necessary!

What does a typical day look like? What does it take to succeed?

• Proactively engages, connects and listens to customers by asking questions to determine customers' needs.
• Directing customers to merchandise; informing them about upcoming events, promotions, mobile offers, STAR card promotions all while providing premier customer service.
• Maintains store appearance.
• Using a Point-of-Sales system, processing cash exchanges, discounts, gift cards, credit cards, debit cards (cash handling) including counting money and returning accurate amounts to customer.

The Benefits begin DAY ONE: We know you work hard, and cultivate the very best solutions for your family and that's why we offer a competitive federal wage & comprehensive benefit plan.

• Medical/Vision & Dental
• 401(k) & Pension Plan
• Life Insurance
• Sick and annual leave accruals
• Continuity of Employment Programs for Military Spouses
• Tax Free shopping, worldwide, at any Navy Exchange location
• Access to on-base amenities, including lodging, bowling, gym, movie theaters, & much more (where available)!
• Employee Assistance Plan (EAP)* Includes LifeMart Discount Savings Program

As a sales associate, you will be the face of our company! You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational, insightful, and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization.

Duties and Responsibilities

• CUSTOMER SERVICE - Proactively engage and make a connection with customers. Asking questions and listening to customer's needs. Directing customers to merchandise; informing them about upcoming events, promotions, mobile offers, STAR card - Provide premier customer service.
• ORGANIZATION - Maintaining store appearance.
• SALES - Cross-selling products and knowing layout of the store. Make suggestions to customer on latest trends and current promotions based on customer's individual needs. Upselling products. Learning product features; keeping up with the latest trends; leveraging company tools and technology to confidently provide the customer with product knowledge/specs. Using a Point-of-Sales system, processing cash exchanges, discounts, gift cards, credit cards, debit cards (cash handling) including counting money and returning accurate amounts to customer. Completing various forms of paperwork, reports, and reconciliation
• INVENTORY - Be the keeper of merchandise, complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. (May participate in periodic inventories)
• DEPENDABILITY - Adherence to assigned work schedule. Accurate and complete follow through on work assignments - Other Duties as assigned

QUALIFICATIONS

• PRODUCT KNOWLEDGE - Basic knowledge of products/merchandise
• EXPERIENCE - Retail experience, preferred but not required
• COMMUNICATION SKILLS - Strong interpersonal and communication skills. Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to effectively communicate with customers, peers, and management. Ability to communicate on the telephone with proper etiquette.
• MATHETMATICAL SKILLS - Basic math functions such as addition, subtraction, multiplication, and division.
• REASONING ABILITY - Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision.
• PHYSICAL DEMANDS/WORK ENVIRONMENT This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, color vision, depth perception, and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location.
• OTHER SKILLS Enthusiastic, friendly, and energetic with a desire to provide outstanding service.
• WORK HOURS Available to work a variety of hours, which may include early mornings, evenings, weekends and holidays No experience required. High school graduate or equivalent preferred.