Counter Sales Associate

Counter Sales Associate

CSA will process customer orders, expedite shipments and be a key point of contact for customer inquiries on orders, availability, shipping schedules, and service operations. You may also assist the Territory Managers in sales support (identifying programs, promotions, products, etc.).

Enter customer orders and assist in, or handle, order fulfillment, expediting and/or changes to existing orders or projects.

Advise customers and Territory Managers on pricing, availability, and follow through with order to deliver.

Process customers return documents, warranty claims, and/or order entry for customer and Territory Managers.

Assure complete bills of material are shipped on customer orders.

Assist in ordering parts to assure availability and assist in maintaining adequate direct workflow among Counter Associates.

Other duties may be assigned.

High School diploma or equivalent combined education and experience.

Minimum 2 years' experience in related field.

Proficiency in a Windows operating environment.

Strong interpersonal skills and decision-making abilities.

Effective professional communication and organization skills.

Ability to use manual or computerized systems for order entry, invoicing, data application and equipment selection.

Willingness and ability to learn and adapt in a fast-paced environment.

Product familiarity and/or HVAC experience.

Equal Opportunity Employer, including disability / veterans

Bosch adheres to Federal, State, and Local laws regarding drug-testing. Employment is contingent upon the successful completion of a drug screen and background check. Candidates who have been offered the position must pass both screenings before their start date.