Regional In-Home Sales Manager in Training-Northern VA

Job Description

Regional In-Home Sales Manager in Training-Northen VA

Key member of the sales leadership team, Regional In-Home Sales Manager is the general manager of the in-home business unit servicing markets without Blinds To Go showrooms (BTG Partners Program). Directly managing and working closely with shop-at-home outside contractors, installers and collaborating with other senior managers, he/she will develop and implement systems and processes that support rapid growth of this business. He/she must be a good recruiter and manager of outside sales people and have excellent communication skills.

Key Responsibilities

\n
• Recruit, manage and drive growth of shop-at-home (SAH) business in markets without BTG showrooms (BTG Partners)
\n
• Actively recruit and on-board outside contractors with experience in window treatments
\n
• Work with merchandising and marketing to develop programs, tools that improve BTG Partners performance
\n
• Work with business support groups to provide ongoing operation support to BTG partners
\n
• Work with installation managers to build installation network and maintain excellent service levels in remote markets
\n
• Help identify and qualify installers as needed
\n
• Measure installation service levels
\n
• Work with stores leadership to identify additional opportunities for BTG Partners Program
\n

Key Requirements

Bachelors in business or related field

10+ years experience including:

\n
• Operating experience in retail or multi-location service business
\n
• In-home sales and management experience
\n
• Experience managing 3rd-party service providers
\n
• Strong interpersonal and communication skills
\n
• High energy and strong motivation skills
\n
• Very strong customer service, problem-solving and follow-up skills
\n
• Ability to identify root causes and solve issues with a high sense of urgency
\n
• Ability to build cross-functional relationships
\n
• Experience working independently, but also as part of a team
\n

Integrating senior manager into the existing business and culture is critical. We will work with him/her to develop an integration plan that sets up the new manager for success at BTG.

Development plan will be individualized, and will include time in our stores to gain a first-hand appreciation of our customer service requirements and to develop key relationships in the field.