Senior Vendor Relations Manager

Overview:

Title: Senior Vendor Relations Manager

Location: Chesterfield, MO (Locals)

Work Mode: Almost all remote, work in office every other Tuesday

Duration: 12+ (long-term contract)

**This is not an Asset (Hardware) Management role. Candidates will need several years of in-depth software contracts review, negotiation, lawyer interaction, etc.

Primary Function:

Manages the relationships between MTS and external vendors

Administers the contracts with hardware and software vendors (can be assigned up to 40 at a time)

Collects information about external marketplace and services as a resource on this knowledge to the organization

Provides information and advice about technology vendors, offerings, and options

May interact with vendor to resolve escalated problems and plan for future releases of software

Capabilities:

Process financial transactions to IT vendors and responds to vendor inquires

Evaluates requests to determine user requirements

Processes and coordinates request with vendor in accordance with the established contract

Tracks requests and maintains records

Problem Solving/Resolution:

Resolves specialized or complex problems by identifying and executing a course of action aligned with, but specifically outlines in the structure problem resolution process

Business Acumen:

Specific knowledge of company and industry as a result of several years of experience in similar settings

Customer Relationship Management:

Responsible to the customer by being available, accessible, and responsive. Accountable for addressing customer needs through individual action with a "warm handoff" Having general knowledge of customer needs and the ability to select or identify a specific course of action to address the needs

Skills:

Relation Management