Operations Manager

ĒOS Fitness is bold, upbeat, and motivating. Not only in our fitness routines, but in our work environment as well. Like our members, our employees know how to rise to a challenge and handle it head on. ĒOS Fitness’ Core Purpose is to create loyal, lifelong fans and exercise practitioners. To achieve this purpose, our Core Values are: Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be A Team Player, and Fight Hard To Win. ĒOS Fitness is seeking a motivated and customer-focused leader for the Manager in Training (MIT) role. This program will help you develop the skills, knowledge, and experience needed to lead and manage in the fitness environment. While this role will not have direct reports, it will prepare you for leadership responsibilities. The MIT will work closely with the Regional Manager, District Manager, and Gym Managers, influencing Key Performance Indicators (KPIs) but as this role is not assigned to a specific gym location during the program, the MIT will not be accountable for monthly KPIs. The role is developmental, not eligible for management bonuses but allows commissions for assignments. Duties may vary based on gym management’s needs. Department: Operations Job Duties and Responsibilities Participate in a structured onboarding program (up to 6 weeks for external candidates and 4 weeks for internal candidates) focused on Operations leadership development. Gain hands‑on experience in gym operations, including scheduling, reporting and data analysis, prioritizing and planning daily activities, and ensuring equipment and cleanliness standards are consistently met. Oversee the Service team as well as day‑to‑day tasks including but not limited to greeting and directing members, guests and staff as they enter the gym. Shadow gym managers to learn day‑to‑day leadership practices and oversee team collaborations. Provide assistance to members’ requests and inquiries and perform various administrative duties as required. Assist in ensuring operational excellence and customer service by upholding company standards. Support sales initiatives, including membership sales, upselling, and achieving KPIs. Potentially step into acting managerial roles for a day or shift under supervision, as part of hands‑on learning. Qualifications and Requirements Previous experience (6+ Months) in a leadership role, preferably in the fitness or customer service industry. Strong communication, organizational, and problem‑solving skills. Proven ability to inspire and collaborate with teams in a fast‑paced environment. Passion for fitness! Must pass a background check. Must have reliable transportation. Authorized to work in the U.S. Salary Pay Range $58,656—$58,656 USD Benefits and Perks A highly energetic and collaborative team. A management team that cares about your professional development. Free membership for you and plus one family member. Discounted Personal Training, and merchandise – including supplements. Employee referral program. Daily Pay offered - access your funds before payday. Competitive pay plus vacation, holiday, and sick pay.* Group Health, dental, vision, Supplemental Life, and Employee Assistant Program are offered!* 401(k) + Company matching!* Personal education growth options with Sophia Learning. * Based on eligibility of tenure and full‑time vs. part‑time employment. ĒOS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status. To view more information on our CCPA policy. ĒOS Fitness participates in the government eVerify program. Please review the details of this program by clicking here. #J-18808-Ljbffr