Data Center Technician S2
Excelgens
We are seeking a skilled and detail-oriented Data Center Technician 3 to support server and infrastructure operations within enterprise data center environments. The ideal candidate will have strong experience with server hardware, troubleshooting, cabling, deployments, and data center operations while working in a fast-paced, customer-focused environment.
Key Responsibilities
- Prepare, stage, install, and decommission data center hardware including servers, racks, switches, and storage devices.
- Perform hardware diagnostics, troubleshooting, and component replacement with minimal downtime.
- Execute cabling, labeling, grounding, and quality checks according to deployment standards and safety procedures.
- Support OS rebuilds, firmware updates, and hardware refresh activities.
- Troubleshoot Layer 1-3 networking issues and assist with server fleet health monitoring.
- Document processes, SOPs, KB articles, and technical findings for operational efficiency.
- Collaborate with cross-functional teams and escalate incidents when required.
- Maintain SLA/KPI expectations while ensuring high-quality service delivery.
- 2+ years of experience as a Data Center Technician.
- Strong server hardware troubleshooting and diagnostics experience.
- Experience with Windows Server OS, WinPE, and IPMI tools.
- Basic Linux administration and scripting knowledge (PowerShell, Python, or Bash preferred).
- Networking knowledge including Layer 1, Layer 2, and Layer 3 troubleshooting.
- Ability to work independently and within distributed teams.
- Associate degree in Computer Science, IT, or related field.
- Certifications such as CompTIA A+, Server+, CCNA, MCP, or MCSE preferred.
- Experience with PXE environments and virtual machine configurations is a plus.
- Ability to lift up to 35 lbs.
- Comfortable climbing ladders and standing/walking for extended periods in a data center environment.
- Ability to safely use tools, equipment, and personal protective gear as required
Vacancy posted 1 day ago
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