Service Manager, Property Management

Position: Service Manager Range: $34.00 to $41.00 per hour, based on experience Reports to: Community Manager Location: NW Washington, DC The UIP Companies, Inc. (UIP) is currently sourcing for a Service Manager to serve properties in Washington, DC. The role oversees maintenance, manages Service Technicians, performs regular and emergency maintenance, maintains equipment and machinery, ensures safety and satisfaction of residents, protects assets for investors, and handles budget management. Universal HVAC Certification is required. Hours of work: 9am to 6pm, Monday to Friday; some weekends as necessary; on call every third week Responsibilities Manage work requirements of the Service Technicians Receive work orders from Community Manager(s) and assign accordingly, attending to each in an efficient and timely manner Oversee work performed by vendors and outside contractors Diagnose and perform ad hoc minor and routine maintenance/repair in a timely and professional manner Maintain company tools and equipment Perform building and common area upkeep on a daily basis and weekly cleaning of maintenance and storage rooms Alert the Community Manager of any unusual occurrences or damage observed Perform snow removal and de-icing at the property as needed Assist with other projects and duties as necessary Perform effective emergency maintenance after hours as required Maintain a professional and courteous manner towards residents, vendors, and other employees Qualifications High School diploma or GED Proven experience in property maintenance including 2–3 years as a Service Manager or Assistant Service Manager, managing other maintenance technicians Universal HVAC Certification required General apartment maintenance experience Skilled in diagnosing and solving maintenance issues Knowledge of plumbing, electrical, drywall repair, painting, appliance repair, groundskeeping, cleaning/housekeeping, and snow removal Knowledgeable and skilled in the safe use and maintenance of related tools and equipment Proven ability to effectively manage a small maintenance team Excellent customer service to residents and vendors and ability to communicate clearly and effectively with residents, vendors, and team members Strong organization and time management skills with the proven ability to work and deliver without direct supervision Ability to work well under pressure, follow up and follow through, and effectively handle emergency and pressure-sensitive situations Must regularly lift and/or move up to 50 pounds, and occasionally lift/move up to 100 pounds Must have dependable vehicle to transport tools and equipment to job sites; proof of liability insurance and a valid driver’s license The UIP Companies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, protected veteran status, or any other applicable legally protected characteristics. #J-18808-Ljbffr The UIP Companies, Inc.