Service Operations Specialist
Jobtailor
Own Service Financials & Profitability: Reconcile revenue, analyze P&L leakage, model warranty/goodwill exposure, and present Gross Profit/EBIT findings directly to leadership. Turn Telemetry into Action: Query Databricks SQL to analyze charger uptime and utilization, combining telemetry with Jira and Epicor data for a unified view of the business. Balance Supply & Demand: Build inventory burn-rate models, manage Epicor Kinetic PO workflows, and set safety stock levels to prevent stockouts without tying up cash. Automate & Modernize: Eliminate manual multi-system processes using Power Automate, Python, and SQL, phasing out legacy Excel macros in favor of scalable, AI-ready workflows. Requirements 3–5+ Years of Experience: Background in business, operations, or financial analysis within manufacturing, supply chain, hardware, or industrial service environments (physical product exposure is required). Deep Epicor Kinetic Expertise: Daily hands-on experience managing purchasing, inventory, and part masters, plus proven capability building BAQs and dashboards. Strong Technical & Analytics Stack: Proficient in SQL (Databricks/Spark SQL preferred), Python (pandas/PySpark), Advanced Excel (Macros/VBA), and Power Automate or workflow tooling. Financial & Supply Chain Acumen: Solid understanding of revenue recognition, cost drivers, inventory modeling, and min/max safety stock planning. Builder Mindset: Self-directed, commercially minded, and naturally inclined to automate manual work out of existence. Core Competencies Demonstrates expertise in financial analysis, inventory management, and automation within manufacturing and supply chain environments, leveraging tools like SQL and Python to drive profitability and operational efficiency. Highest-signal resume keywords Epicor Kinetic Expertise SQL Proficiency Python Programming Financial Analysis Supply Chain Management ATS Optimization Keywords Hard Skills Financial Analysis Inventory Modeling SQL Python Advanced Excel Power Automate BAQ Development Data Analysis P&L Analysis Telemetry Analysis Soft Skills Self-Directed Commercially Minded Problem Solving Industry Keywords Manufacturing Supply Chain Industrial Service Revenue Recognition Cost Drivers Tools & Technologies Databricks Epicor Jira Power Automate Excel Macros #J-18808-Ljbffr Jobtailor
$62.8k - $157.1k
Overview:Patient & Site Engagement (PSE) Operations Specialist (OS) services provide the PSE Managers with administrative support for the management, execution and timely delivery of tactics for patient and site-facing initiatives in support of a clinical trial. Interface...SuggestedFull timePart timeLocal areaImmediate startWorldwide- Essential Job Duties:o Collect, track and perform a quality review of all essential & investigator documents required for effective and compliant study site activation and maintenanceo Ensure that all assigned maintenance and Start-up activities are on track and in accordance...SuggestedFull timeContract work
- ...employees to embark on the opportunity to help improve the quality of life for millions of people around the world. In NC, we operate three pharmaceutical manufacturing facilities that are responsible for fulfilling different steps in our injectable and oral...SuggestedLocal areaShift workAfternoon shift
Novo Nordisk
Durham, NC5 days ago - ...payments performance. Key products and services include: Connect — A unified API that integrates... ...and payment optimization now operate within the same platform. Resolve — Centralized... ...re looking for a Business AI Operations Specialist to help Spreedly transform how business...SuggestedImmediate startRemote workWork from homeWorldwideFlexible hours
Spreedly
Durham, NC14 hours ago $62k - $72k
...Marketing Operations Specialist Remote-First | Early-Career Opportunity | AI-First Environment Do you enjoy uncovering why two reports... ...Google Business Profile Google Ads Manager Accounts Local Services Ads Meta Ads APIs, SQL, Google Apps Script, BI tools...SuggestedFull timeLocal areaRemote workMonday to FridayBasement Kings USA
Durham, NC3 days ago- Job-ID32693148Reference26-01247Remote50% Remote Summary: The Manufacturing Operations Specialist supports pharmaceutical manufacturing activities by operating production equipment, executing batch records, and maintaining compliance with GMP standards while ensuring safe...Remote workShift work
$41.6k - $66.56k
## Operations SpecialistApplylocations: Remote Flex - North Carolinatime type: Full timeposted... ...Description**We’re hiring an Operations Specialist to join the Quality, Health Engagement,... ...Do*** Perform at the expected level of service to enhance customer interaction and...Work at officeLocal areaRemote workFlexible hours2 days per week$55.37k - $88k
...dedicated professionals working together to deliver essential services that strengthen and support our vibrant, diverse... ...SUBJECT TO CLOSE AT ANYTIME.*** GENERAL DESCRIPTION The Operations & Maintenance Specialist III position is responsible for performing senior-level,...Full timeWork at officeLocal areaRelocation packageNight shiftRotating shiftWeekend work$17.72 - $26.58 per hour
Overview TierPoint is seeking an Operations Specialist who will play a vital role in providing high quality customer service and supporting internal and external communication. Ideal candidates will have experience providing customer service in general administrative duties...Casual workMonday to FridayShift workNight shift- Operations Systems Specialist RichSmith Management | North Little Rock, AR Are you passionate about technology, process improvement, and helping others work more efficiently? RichSmith Management is seeking an experienced Operations Systems Specialist to support our corporate...Full timeWork at officeMonday to FridayFlexible hours
- ...Job Description Job Description The Operations & Administrative Manager serves as a critical member of our support team, helping ensure... ...Assist with fleet logistics, towing requests, service appointments, and operational support needs Monitor communications...Work at officeRemote workRelocation
Green Zone Recycling - North Carolina
Durham, NC1 day ago $60k
...move simplifies mobility-related uses by offering a wide range of services to satisfy everyone's travel needs. With Free2move, you can... ...become the #1 reflex for more than 6 million users, Free2move operates in more than 170 countries across 5 continents andis available...Permanent employmentContract workRemote workWeekend workGrabJobs
Durham, NC4 days ago- ...OPERATIONS SPECIALIST Do you have what it takes to lead in the heart of Naval combat? As an Operations Specialist, you will serve as a supervisor and leader in the top−secret Combat Information Center. From the ocean surface, to outer space, you have a complete picture...Full timePart timeWorldwideOverseasNight shift
U.S. Navy
Durham, NC4 days ago - ...mat and putting it into practice in life. OVERVIEW The Operations Associate is critical in the store team and is responsible for... ...to stand and move for an entire shift ~ Passion for customer service and delivering exceptional experiences ~ Self-motivated with...Full timePart timeWork experience placementLocal areaShift workWeekend work
Alo Yoga
Durham, NC11 hours ago - ...Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting to a Site Leader, OAs play an essential role at Gopuff that requires drive, perseverance, positivity, and enthusiasm for the challenge. You will accomplish a variety of...Permanent employmentFull timeTemporary workFlexible hoursShift workNight shiftDay shiftAfternoon shift
Gopuff
Durham, NC11 hours ago - ULTA Beauty in Durham, North Carolina, is looking for a Task Associate. In this role, you will support sales drivers by ensuring operational excellence, maintaining store cleanliness, and keeping fixtures stocked. The ideal candidate has a high school diploma and at least...Flexible hoursNight shiftDay shift
- Duke Clinical Research Institute seeks an detail-oriented HR Specialist to support payroll, HR transaction processing, recruitment, and daily HR operations. You will collaborate with Duke Corporate Payroll, central HR, recruiters, and administrators to review payroll data...
$55k - $70k
...critical infrastructure technologies. With operations across five continents and nearly 200... ...Position Overview The Customer Operations Specialist will serve as a key operational liaison... ...level of professionalism and customer service. Minimum Qualifications Associate Degree...Permanent employmentWork at officeLocal areaFlexible hours$18 - $20.5 per hour
...Operations AssociateYour Role at Sephora: As an Operations Associate, you'll be the backbone of the store—ensuring smooth, efficient operations... ...promotional setups and event executionDeliver exceptional service Support the team in creating outstanding client experiences...Hourly payShift workNight shiftWeekend workSephora
Durham, NC3 days ago- ...As a C&B Operations Associate, you will play a vital role in maintaining an efficient stockroom and supporting the salesfloor. Reporting... ...customers to purchase Possess and demonstrate excellent service and company standards in selling, customer service, visual merchandising...Work at officeFlexible hours
Crate&Barrel
Durham, NC2 days ago - ...center, an endo-surgery center, and more. Job Summary: The Operations Coordinator at Duke University Hospital plays a pivotal role... ...teams, including physicians, nurses, case managers, and support services, to streamline the discharge process, expedite physician order...Full timeReliefLocal areaShift workWeekend work
Duke Health
Durham, NC22 days ago - ...Job Summary: The Franchise Support Specialist plays a critical role in supporting LifeSafer... ...Business Development team by providing operational, administrative, and project support... ...skills. ~ Excellent customer service and relationship-building abilities....Work at office
SCRAM Systems
Chapel Hill, NCa month ago $12.5 - $15.63 per hour
...Operations Associate The Operations Associate's role is to create an outstanding customer experience by performing operations functions... ...to store opening. Primary Responsibilities: Customer Service - You're maneuvering around the store at a fast pace, working...Hourly payWork experience placementWorldwideEarly shift- ...technology stack with in‑house medical and operational experts that enhance quality through... ...orchestration. The Site Operations Specialist plays a critical role in overall site enablement... ...trial data with discretion Customer Service Orientation : Maintains professionalism...Work at officeShift work3 days per week
- ...Independence Park Dental Arts in Durham, NC seeks an Assistant Office Manager to supervise daily front desk operations and support administrative team members. This full-time, on-site role coordinates patient scheduling, check-in/check-out, and records management while...Full timeWork at office
Socket
Durham, NC5 days ago - ...execution standards, ability to prioritize and efficient execution of operational processes.Responsibilities:Greet everyone (teammates and... ...experience by completing all processes according to our service level standards.Adhere to established policies and procedures...Hourly pay
DICK'S SPORTING GOODS INC
Durham, NC5 days ago $15 per hour
...Job Description Job Description TitleRetail Operations Associate LocationMuseum of Life and Science About the OrganizationThe Museum... ...Supports the Museum’s mission by providing excellent customer service to enhance the customers’ retail experience and maintaining...Full timePart timeLocal areaShift workWeekend workAfternoon shiftMuseum Of Life And Science
Durham, NC20 days ago- ...Administrative Operations Coordinator Location: Remote (U.S.) Position Summary Our client is seeking a highly organized, proactive, and detail-oriented Administrative Operations Coordinator to support the administrative and operational functions of a growing...Contract workFor contractorsFor subcontractorWork at officeRemote work
GrabJobs
Durham, NC3 days ago - ...Description Job Description Description: The Patient Services Specialist provides essential support and administrative services to the... ...visit process. Independently handle daily front-desk operations such as phones, email traffic, and appointment flow using standardized...Daily paidFull timeTemporary workWork at officeFlexible hours
Therapy Smarts Inc Career Page
Durham, NC26 days ago - ...Registered Nurse (RN) Operations Center Coordinator - PRN Join our collaborative team supporting safe and efficient patient discharges... ...and established policies and procedures. Provide nursing services to patients and families in accordance with the scope of the RN...Relief
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