Carhop
Sonic
Carhop Position
Immediate Supervisor: Manager on Duty (MOD)
Status: Nonexempt
Position Summary: This position serves product to guests.
Essential Job Duties:
- Ensure that product meets operational, quality, and appearance standards before being delivered to guests
- Deliver product to guests by carrying and balancing a tray weighing up to 25 pounds
- Provide friendly, quick, and polite service to guests
- Promptly respond to guest requests
- Report customer complaints/issues to MOD
- Assist guest with payment
- Make accurate change quickly and efficiently
- Clear trays and trash from guests' vehicles, patio, drive-thru, and parking lot
- Comply with all company policies, procedures, and operational standards
- Perform regular cleaning and sanitation duties including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease pursuant to operational standards
- Regular attendance
Additional Duties:
- Report employee complaints/issues to MOD
- Move and stock food product weighing up to 50 pounds
- Skating Carhop:
- Complete Skating Carhop training requirements
- Perform duties while on roller skates
- Perform other job-related duties as assigned or required
Time/Shift Expectations: Irregular hours; nights; weekends; and holidays
Qualifications and Job Requirements:
Knowledge/Skills
General restaurant or retail knowledge
Basic math and reading skills
Effective verbal and written communication skills
Ability to follow directions
Customer service and multi-tasking skills
Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, lifting, and skating (for Skating Carhops) in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions.
You are applying for work for a franchisee of Sonic, not Sonic Corporate, or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.
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