Automotive Service Advisor

Service AdvisorBeckley Chevrolet is looking for a motivated and customer-focused Service Advisor to join our growing team in Mount Hope, West Virginia. If you have strong communication skills, a passion for customer service, and enjoy working in a fast-paced automotive environment, we want to hear from you!Key Responsibilities:Greet customers promptly and professionally in the service driveListen to customer concerns and accurately document vehicle issuesExplain recommended maintenance and repair services clearlyPrepare repair orders and ensure accurate estimates and timelinesCommunicate between customers and technicians to ensure quality serviceFollow up with customers to ensure satisfactionMaintain excellent CSI (Customer Satisfaction Index) scoresQualifications:Previous Service Advisor or automotive experience preferred (not required)Strong customer service and communication skillsAbility to multitask in a fast-paced environmentBasic computer skills and familiarity with dealership systems a plusValid driver's license with a clean driving recordWhat We Offer:Competitive pay with performance-based incentivesPaid training and ongoing supportHealth, dental, and vision insurance optionsPaid time off and holidaysEmployee discounts on vehicles, parts, and serviceA supportive, team-oriented work environmentWhy Beckley Chevrolet?At Beckley Chevrolet, we pride ourselves on treating our customers and employees like family. Join a dealership that values integrity, teamwork, and professional growth.Location: Mount Hope, WV