Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Senior Technical Support Engineer (Tier 2) - Platform & Escalations

Jobtailor

Jobtailor is seeking an experienced technical support professional to own and resolve escalated issues while deploying and optimizing Cynet’s platform across diverse customer environments. You will analyze logs, collaborate with R&D, and mentor Tier 1 engineers to enhance product reliability and customer satisfaction. Ideal candidates bring 4+ years in technical support, strong SQL skills, and a background in security. #J-18808-Ljbffr Jobtailor

Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Senior Technical Support Engineer (Tier 2) - Platform & Escalations in Tampa, FL vacancy
  •  ...and resolve complex escalated technical issues, serving as the...  ...and optimize Cynet’s platform across diverse customer...  ...sales and post-sales engineers to ensure smooth...  ...guidance and mentorship to Tier 1 Support Engineers Maintain...  ...(advantage) 2+ years of diagnostics... 
    Platform

    Jobtailor

    Tampa, FL
    3 days ago
  •  ...and highly skilled Senior Tech Support Engineer / Escalation Engineer to join our...  ...customers, internal support tiers, pre‑sales and post‑...  ...excellence of our platform. This is a full‑...  ...directly to the US Technical Support Manager....  ...advantage). Networking: 2+ years of... 
    Platform
    Full time
    Casual work

    Cynet Security

    Tampa, FL
    3 days ago
  •  ...Description MaxHealth is seeking a Senior Support Engineer to provide advanced technical support across MaxHealth's...  ...awareness, serving as a Tier 2 escalation point for complex issues. The...  ...work across multiple systems and platforms, and familiarity with both business... 
    Platform
    Senior
    Work at office
    Weekday work

    MAXhealth

    Tampa, FL
    4 days ago
  •  ...deliver a unified platform that helps property...  ...seeking an IT Help Desk Support Specialist for a...  ...providing advanced technical support to end-...  ...RESPONSIBILITIES Serve as the escalation point for Tier 1 and Tier 2 support issues....  ...be assigned by senior management and will... 
    Platform
    Full time
    Work at office
    Remote work

    Resident Interface

    Tampa, FL
    2 days ago
  •  ...Provider focused on responsive support, strong communication,...  ...are looking for a Level 2 Service Technician to handle escalated support issues across...  ...workstation deployments, and technical projects when needed...  ...Veeam or other backup platforms Huntress, SentinelOne,... 
    Platform
    Casual work
    Remote work

    CIO Technology Solutions

    Tampa, FL
    24 days ago
  • Holland & Knight LLP is seeking an IT Service Desk Support Senior Specialist to join its team in Tampa, FL. The successful...  .... Qualifications include 4+ years of experience in tier I & II support, relevant technical certifications, and strong customer service skills. This... 
    Senior

    Holland & Knight

    Tampa, FL
    3 days ago
  • $35 per hour

     ...Friday 8am – 5pm Job Description The Tier 1 Onsite IT Support Technician provides dedicated,...  ...diagnosis and, when necessary, escalated complex issues to Tier 2 or specialized teams Provide deskside...  ...Excellent communication (both technical and non‑technical) Ability to... 
    Hourly pay
    Work at office
    Local area
    Relocation
    Monday to Friday

    Zones

    Tampa, FL
    4 days ago
  • $2,000 per month

     ...default monetization platform for mobile: we’re...  ...with support from the existing...  ..., support, sales, engineering, account management...  ...ranging from very technical, to not technical...  ...startup backed by top-tier investors, including...  ...emotional recharge ~$2,000 USD for workspace... 
    Platform
    Senior
    Remote work
    Flexible hours

    GrabJobs

    Tampa, FL
    3 days ago
  •  ...Description We are seeking an IT Senior Developer Power BI to join our...  ...executing those plans. Strong technical foundation and knowledge of the ServiceNow platform and architecture. Collaborate with...  ...care; senior care planning support; resources for individuals with... 
    Platform
    Senior
    Temporary work
    Work experience placement

    Holland & Knight LLP

    Tampa, FL
    1 day ago
  •  ...with a dynamic and supportive team, and receive investment...  ...3 days onsite and 2 days remote (...  ...in This Role As a Senior Application Support Engineer, you will support...  ...FICC, and DTC. These platforms handle high-volume workflows...  ...with both technical and business stakeholders... 
    Platform
    Senior
    Permanent employment
    Full time
    Remote work
    Flexible hours
    Weekend work

    DTCC

    Tampa, FL
    1 day ago
  •  ...Implementation Specialist with a focus on not only System and Network, but also Line of Business Applications. Responsibilities Provide technical assistance with computer hardware and software Resolve issues for clients via phone, in person, or electronically Track customer... 
    Work at office
    Night shift

    Energy Jobline ZR

    Tampa, FL
    3 days ago
  •  ...LeadingResponse is hiring a Senior Product Manager to own...  ...performance marketing platform — connecting consumers...  ...'ll have a dedicated engineering pod, a seat at the...  ..., and velocity of top-tier technology companies....  ...you credit the team, escalate problems early, and do... 
    Platform
    Senior
    Full time
    Flexible hours
    Shift work

    RME Inc

    Tampa, FL
    3 days ago
  • $40 - $60 per hour

     ...leading, innovative multi-platform content. At Sawhorse,...  ..., artists, and engineers to develop immersive, scalable...  ...stakeholders: Ensure the technical execution of gameplay...  ...platform, with at least 2+ years of programming...  .... Collaborate with top-tier gaming and entertainment... 
    Platform
    Senior
    Hourly pay
    Full time
    Freelance
    Work at office
    Remote work
    Flexible hours

    GrabJobs

    Tampa, FL
    1 day ago
  • Cynet Security is seeking a highly skilled Senior Tech Support Engineer to join our team in Tampa, Florida. This hands-on, customer-facing role...  ...enhancing customer satisfaction. The position requires a strong technical background in security, operations, and communications,... 
    Senior

    Cynet Security

    Tampa, FL
    1 day ago
  • Cynet Security is looking for a Senior Tech Support Engineer to join their Tampa team. In this hands-on role, you'll troubleshoot complex product...  ...impact customer satisfaction. With at least 4 years in technical support, you will help deploy and optimize Cynet’s security... 
    Senior
    Shift work
    Weekend work

    Cynet Security

    Tampa, FL
    3 days ago
  •  ...Senior Veritas eDiscovery Platform (eDP) Engineer Employment Type: Full‑time, Executive...  ...a key role in supporting various aspects of...  ...teleconferences or technical meetings to review...  ...corrective actions and escalations; Contractor shall...  ...Level 1 and Level 2 escalation for... 
    Platform
    Senior
    Full time
    For contractors
    Remote work
    Flexible hours

    CGS Federal (Contact Government Services)

    Tampa, FL
    7 hours ago
  •  ...required The Network Support Technician serves as a critical technical resource supporting...  ...Responsibilities Provide Tier I/II technical...  ...technical problems. Escalate complex issues to engineering teams while maintaining...  ...Management (MDM) platforms Windows and Linux servers... 
    Platform
    Remote work

    Sherpa 6, Inc.

    Tampa, FL
    4 days ago
  •  ...demand signal that supports operational...  ...point of contact for escalations, trade‑off discussions...  ...with Finance and senior leadership to ensure...  ..., Operations, Engineering, or a related field...  ...complex environments. 2+ years of people...  ...similar planning platforms. Experience in... 
    Platform
    Senior
    Shift work

    Freemotion from iFIT

    Tampa, FL
    2 days ago
  • $65.8k - $135.4k

     ...Description The Privacy Senior Associate supports Crowe's global...  ...assessments and escalating to senior SMEs...  ...GRC or similar platforms—to support...  ...Support product, engineering, and business teams...  ...or JD) a plus. 2-3 years of...  ...contracts, DPAs, and technical documentation.... 
    Platform
    Senior
    Local area

    Crowe

    Tampa, FL
    4 days ago
  • $79.12k - $118.68k

     ...regulatory changes. Support the interpretation...  ...input and escalating appropriately. Support...  ...comprehensive reports for senior management on QA...  ...and audit trails. Technical Skills Proficiency...  ...reporting platforms). Proficiency in data...  ...Environment - Work with top‑tier professionals from... 
    Platform
    Senior
    Full time
    Work at office
    Local area

    Citigroup Inc.

    Tampa, FL
    4 days ago
  •  ...week in Tampa, FL. (Senior Citrix Engineer) is a senior-level...  ...administering, and supporting Tampa General...  ...role that includes Tier 3 escalation support, standardization...  ...improvement of the Citrix platform. Responsibilities...  ..., or an Accredited Technical Training... 
    Platform
    Senior
    Full time
    3 days per week

    JSR Tech Consulting

    Tampa, FL
    1 day ago
  • $40k - $45k

     ...we provide. We are seeking a Tier 1 Tech Support Specialist who will embody...  ...focused approach to resolving technical issues, configuring hardware...  ...software tools and related platforms. Respond to requests such...  ...Preferred) Experience: 1-2 years of help desk or technical... 
    Platform
    Live in
    Local area
    Remote work

    GrabJobs

    Tampa, FL
    2 days ago
  •  ...organizations. As a Senior Product Associate in Platform Management, you...  ...significant impact, supported by user research and...  ...Partner with a team of Technical Writers focused on Application...  ...managers, software engineers, and subject matter...  ...technical content. 2+ years of... 
    Platform
    Senior

    JPMorgan Chase & Co.

    Tampa, FL
    1 day ago
  • Pfizer is seeking a Platform Engineer for their AI Agent Platform based on Azure in Tampa, Florida. This role focuses on designing, developing...  ...hold a Bachelor's degree in a related field and have at least 2 years of relevant experience, particularly with CI/CD processes... 
    Platform
    Senior

    Pfizer

    Tampa, FL
    1 day ago
  •  ...in Tampa that is looking for a Senior Accountant to join their...  ...Upload invoices to 3rd party platforms as needed Customer / vendor onboarding...  ...bills to be paid timely and support cash flow statements Run, prepare...  ...or related field. Minimum of 2 years experience using... 
    Platform
    Senior
    Contract work

    Leeds Professional Resources

    Tampa, FL
    2 days ago
  • $171.6k - $392.1k

     ...Country Position Senior Manager - Adobe Delivery...  ...with top‑tier organizations to lead...  ...optimization of Adobe cross‑platform solutions. The...  ...Adobe solutions to support marketing requirements...  ...in at least 2-3 of the following...  ...Systems Thinking Technical Skills Adobe Journey... 
    Platform
    Senior
    Summer holiday
    Flexible hours

    EY

    Tampa, FL
    1 day ago
  •  ...managing high-value accounts, analyzing campaign effectiveness, and training new team members. Strong knowledge of social media platforms and at least 2-3 years of experience with Facebook advertising are required. Competitive salary and career development opportunities... 
    Platform
    Senior

    Mediagistic

    Tampa, FL
    2 days ago
  •  ...crucial feedback, and ensure top-tier client experiences. With a...  ...that enables development to support the overall strategic roadmap...  ...considering the impact on other platforms and systems Ability to...  ...platforms, reporting, and analytic engines Preferred qualifications,... 
    Platform
    Senior

    JPMorgan Chase & Co.

    Tampa, FL
    2 days ago
  • EY is seeking a Senior in Application Design and Development to lead...  ...interface integration across platforms. This role heavily emphasizes...  ...include a Bachelor's degree and 2-4 years of relevant...  ...along with a comprehensively supportive benefits package. #J-18808-Ljbffr... 
    Platform
    Senior

    EY

    Tampa, FL
    1 day ago
  • $171.6k - $392.1k

     ...will collaborate with top‑tier organizations to lead...  ...of Adobe cross‑platform solutions. The ideal candidate...  ...scalable Adobe solutions to support marketing requirements....  ...expertise in at least 2-3 of the following...  ...Sustainability Systems Thinking Technical Skills Adobe Journey... 
    Platform
    Senior
    Summer holiday
    Flexible hours

    Ernst & Young Oman

    Tampa, FL
    3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Senior Technical Support Engineer (Tier 2) - Platform & Escalations. Be the first to apply!