Site Reliability Engineer - TS/SCI with Poly

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: IT Infrastructure and Operations Job Qualifications: Skills: Automation Tools, Enterprise Infrastructures, Enterprise Operations, Site Reliability Engineering Certifications: None Experience: 5 + years of related experience US Citizenship Required: Yes Job Description: SITE RELIABILITY ENGINEER (SRE) Own your opportunity. Make your impact As a Site Reliability Engineer (SRE) supporting the CIO Infrastructure Services (CIS) program, you will help maintain the reliability, scalability, and performance of enterprise infrastructure services deployed across more than 250 global sites. You will engineer and optimize systems, automate operational workflows, strengthen monitoring capabilities, and ensure the stability and resilience of mission critical‑ environments. You will partner closely with Engineering, Operations, Tech Refresh, Cybersecurity, and Data Center teams to ensure seamless integration of new capabilities into a high availability production environment, helping the Defense Intelligence Enterprise remain secure, connected, and ‑mission ready‑. HOW A SITE RELIABILITY ENGINEER WILL MAKE AN IMPACT Ensure the reliability, availability, and performance of enterprise IT systems across global environments Develop automation solutions that reduce manual effort, streamline operational tasks, and improve system resiliency Build and maintain monitoring, alerting, and observability capabilities supporting 24/7/365 enterprise operations Perform root cause analysis (RCA), corrective action planning, and long-term‑ problem remediation for infrastructure issues Partner with engineering teams to validate, test, and integrate new systems, upgrades, baselines, and enhancements into production Improve system performance through configuration tuning, capacity planning, and optimization of compute, storage, network, and virtualized environments Develop and maintain infrastructure-as-code, scripts, and operational automation to support consistent and repeatable deployments Support enterprise incident response, including triage, escalation, and service restoration for high visibility‑ events Maintain operational documentation including SOPs, runbooks, baselines, dashboards, and architectural diagrams Ensure compliance with ITIL/ITSM processes—including Incident, Problem, Change, and Configuration Management Strengthen the enterprise security posture by supporting patching, vulnerability remediation, and RMF related‑ configuration updates Coordinate with global operations teams to ensure service continuity, readiness, and adherence to SLAs and KPIs Leverage analytics, metrics, and monitoring data to identify performance trends and drive continuous service improvement initiatives WHAT YOU’LL NEED TO SUCCEED Required: CLEARANCE: Active TS/SCI a favorable Polygraph EDUCATION: Bachelor’s degree in computer science, engineering, IT, or related technical field (Additional experience may substitute for degree) 8+ years of experience in site reliability engineering, systems engineering, enterprise operations, or DevOps roles Hands‑on experience with automation tools (PowerShell, Python, Ansible, Terraform, etc.) Strong experience supporting enterprise infrastructure domains including server compute, storage, virtualization, networking, and monitoring Experience with enterprise monitoring platforms (e.g., SolarWinds, SCOM, Splunk, Nagios, ELK) Strong understanding of ITIL/ITSM workflows and operational governance processes Demonstrated ability to troubleshoot complex technical issues across distributed enterprise environments Strong communication and collaboration skills working across multidisciplinary technical teams Excellent communication and stakeholder engagement skills US citizenship required LOCATION: Onsite Preferred: ITIL v4 Foundations certification Experience supporting the client, DoDIIS, or Intelligence Community environments Familiarity with CMMC, NIST 800‑53, policies, and RMF processes Experience with ServiceNow/Service Central and automated ticketing workflows Experience supporting hybrid cloud, virtual desktop infrastructure (VDI), or hyperconverged platforms GDIT IS YOUR PLACE At GDIT, the mission is our purpose, and our people are at the center of everything we do. Growth: AI-powered career tool that identifies career steps and learning opportunities Support: An internal mobility team focused on helping you achieve your career goals Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off Community: Award-winning culture of innovation and a military-friendly workplace OWN YOUR OPPORTUNITY Explore an enterprise IT career at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward. #CIS The likely salary range for this position is $128,039 - $173,229. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: None Telecommuting Options: Onsite Work Location: USA MD Annapolis Junction Additional Work Locations: USA CO Colorado Springs, USA DC Washington, USA FL MacDill AFB, USA VA Springfield Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most. Our Identity Verification Process: As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes. About Our Work: We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development. Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans Opportunity Owned From working with technologies like AI, cyber and cloud to careers in intelligence and health, we offer endless opportunities to apply your expertise to create a safer, smarter world. For more information about GDIT's Privacy Policy, click here: Privacy Policy | GDIT