Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Dental insurance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

ABOUT OUR AGENCY:
Patrice has proudly owned and operated her agency since July 2006, later expanding with a second location in 2020. Before becoming an agent, she spent fifteen years with State Farm in a variety of claims and agency leadership roles, giving her a deep understanding of how to support customers, guide teams, and build a thriving business. 

Community impact is at the heart of who she is. The organization closest to her is Education and Athletic Excellence (EAE), a nonprofit founded by her husband in 2011 that provides financial assistance to underprivileged students with college aspirations. Patrice is also passionate about being a voice for those who are not always heard, which she has demonstrated through two decades of volunteering and serving on boards such as C.A.R.E., United Way, YMCA, Englewood Hospital, and Women United.

She leads a close-knit, family-oriented team of 13 who share her commitment to helping customers prepare for the unexpected while celebrating team success along the way. Benefits include retirement match, group health, dental, vision, life, and disability insurance. 

Patrice has earned numerous agency awards and achievements over the years, but her greatest strength lies in her leadership - she firmly believes that “leadership is not a position or a title, it is an action and example.” 

If you’re looking for a place where you can grow, feel connected, and make an impact, this could be the right fit for you.

ROLE DESCRIPTION:
Patrice Weston - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.