Operations Administrator

Job Description

Job Description

Description:

 

Operations Administrator

About Us: TechPro Power Group and Companies stand at the forefront of the power industry, offering cutting-edge solutions that optimize power equipment performance and reliability. As part of a family of companies that includes Potomac Electrical Services, Sentinel Power Services, Sentinel-TDS, and Switching Systems Solutions, we provide comprehensive services across various sectors. 

We are proud to be an employer of choice, recognized for our commitment to creating a positive work environment where innovation, collaboration, and diversity thrive. Our comprehensive services, including upgrades, retrofits, addons, refurbishment, and rigorous testing, are designed to meet and exceed the evolving demands of our clients.

Whether you are a skilled technician, an engineer, or a member of our office support team, you’ll find a culture that values your contributions and supports your professional growth. Join us and be part of a dynamic team driving the future of the power industry.

Position Overview:  The Operations Administrator provides essential administrative and operational support to ensure smooth day -to-day business activities. This role works closely with operational teams and project managers to maintain accurate records, support timesheet and invoicing processes, coordinate onboarding logistics, and assist with reporting and general administrative tasks. The ideal candidate is highly organized, detail-oriented, technologically proficient, and able to manage multiple priorities in a fast-paced environment.

Key Responsibilities:

1. Administrative, Operational Support & Client Coordination:

• Maintain accurate employee timesheet records and coordinate data entry for payroll processing.
• Support invoicing processes, including collecting timesheet approvals and preparing invoice packages.
• Provide general support to Project Managers and Operations Managers (e.g., assist with scheduling, document preparation, and basic project coordination tasks).
• Assist with general office administrative tasks, including filing, document preparation, and data entry .
• Serve as a point of contact for routine client communication and correspondence related to scheduling, invoicing, and project administration.
• Ensure all work is completed in compliance with company policies and procedures.

2. Onboarding & Coordination:

• Support onboarding logistics for new hires, including preparation of materials, document tracking, and scheduling orientations.
• Coordinate with HR and operations to ensure smooth onboarding of field and office staff.

3. Reporting & Records Management:

• Assist in maintaining internal trackers and reports to support operational oversight.
• Prepare basic reports for leadership as needed (e.g., headcount tracking, onboarding status).
• Maintains organized records, files, and logs consistent with company policies.

4. Additional Duties:

• Perform other related duties as assigned to support business needs.
• Continuously seek opportunities for professional development and contribute to team-wide learning and growth.

Requirements:

Requirements (Education, Experience, Skills & Attributes):

• High school diploma or equivalent required.
• 2+ years of administrative or operations support experience.
• Strong organizational skills and attention to detail.
• Proficient in Microsoft Office Suite (Outlook, Excel, Word).
• Strong multi-tasking skills with ability to support multiple managers and projects concurrently.
• Ability to prioritize tasks and meet deadlines in a fast-paced environment.
• Professional demeanor and strong interpersonal communication skills.
• Ability to maintain confidentiality and exercise discretion.

Preferred Qualifications:

• Associate degree preferred.
• Prior experience supporting timesheet, invoicing, or onboarding processes.
• Experience in a technical, industrial, or construction environment.
• Experience working in a multi-entity, and/or union/non-union environment.

Benefits:

• Health & Wellness including Medical, Dental, and Vision
• 401(k) Retirement Plan Match Contribution
• PTO & Holiday Pay
• Paid Travel Expenses (when applicable)
• Career Advancement Opportunities

Physical Requirements:
This job operates in an office environment. While performing the duties of this job, the employee is regularly required to:

• Sit or stand for extended periods.
• Perform repetitive movements, such as typing or filing.
• Reach with hands and arms.
• Communicate verbally and in writing.

The employee may occasionally be required to:

• Lift and/or move up to 25 pounds.
• Use hands to handle, control, or feel objects, tools, or controls.
• Walk, stoop, crouch, or crawl.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.
This job description outlines the primary responsibilities and qualifications for the position, highlighting the collaborative and essential skills necessary for success. While we aim to provide an accurate depiction of the role, actual duties may vary based on organizational needs and evolving business requirements. These statements describe the general nature and level of work performed and are not an exhaustive list of all responsibilities, duties, and skills required.

Equal Opportunity & E-Verify Notice: TechPro Power Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.