Customer Service Representative
UniFirst Uniform Services - Pontiac
Customer Service Representative
Handle inbound/outbound inquiries through both phone and e-mail in a professional and service oriented manner. Excellent data entry skills required. Handle and process customer returns into inventory. Troubleshoot and respond to customers in a timely manner. Be dependable and very flexible in an ever-changing environment. Provide coverage for the receptionist position on an intermittent basis. Prioritize and organize, be detail oriented, work as part of a team, and have a CAN-DO attitude. Will be required to work overtime as necessary. Given the nature of Customer Service, there may be circumstances where same day notification of overtime is required. This position requires the ability to maintain confidential information. Will be required to perform other duties as requested, directed, or assigned. Must be willing and able to actively participate in plant-wide safety activities. There may be circumstances that require Customer Service Team Members to enter the Production Area. During these circumstances, the employee is required to utilize any PPE that is mandatory or required in that department.
Primary Location
United States-Kentucky
Work Locations
100 - OWENSBORO, KY 2801 UniFirst Dr. Owensboro 42301
Organization
100 - Owensboro KY
Job
Customer Service
Employee Status
Regular
Job Level
Individual Contributor
Shift
1st Shift
Schedule
Full-time
Vacancy posted 14 hours ago
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