Senior Digital Customer Success & Scaled Ops
$76.8k - $186.2kZoom Video Communications, Inc.
Zoom is seeking a Digital Customer Success Operations professional in Indianapolis, IN. This role focuses on developing and scaling customer success operations, requiring over 7 years of experience in a B2B SaaS environment. Responsibilities include designing automated engagement strategies and managing customer journeys to improve adoption and reduce risk. The salary range for this position is between $76,800 and $186,200, with additional compensation considerations. #J-18808-Ljbffr Zoom
$76.8k
...Can Expect You will develop and expand the framework for Digital and Scaled Customer Success, enabling Zoom to drive proactive adoption, risk reduction... ...completion, and cost-to-serve trends Partnering with CS Ops, Renewal Ops, Product Adoption Experts, and Enablement...Digital- ...roadmap in alignment with business and customer success goals* Lead, mentor, and grow a team of... ...allocation* 8+ years of experience in digital support, customer experience, or support... ...customer support operations* Experience scaling a support portal across a growing or...SeniorDigitalContract work
$116.4k - $204.1k
...co-designs AI solutions with customers across Wolters Kluwer's Tax and... ...our AI product portfolio at scale Product & Operational... ...core values-Focus on Customer Success, Make it Better, Aim High and... ...re getting to know you-not a digital assistant. To help maintain this...DigitalWork at office$129.4k - $198.4k
...Description The Role As a Senior Ad Ops Engineer within the... ...marketing ecosystems, digital advertising data... ...processing large-scale partner or agency data... ...actual base salary a successful candidate will be offered... ...better products for our customers. All employment decisions...SeniorDigitalLocal areaRemote workWork from homeRelocationRelocation packageFlexible hours- B Capital is seeking a Senior Manager to lead the vision and success of their Customer Success portal for the Public Sector. You will define the product roadmap and... .... The ideal candidate has over 8 years of digital support experience and strong leadership skills....SeniorDigital
- ...The Senior Effectiveness Consultant is responsible for implementing... ...performance across sales and customer-facing teams. This role... ...drive business results. The success of this role will be measured... ...virtual training platforms, and digital collaboration tools ~ Results...SeniorDigitalLocal area
- Join our Training team as a Senior Instructor, where education meets Customer Success. In this role, you’ll deliver engaging, high-impact training experiences that... ...customer adoption, change management, or digital transformation initiatives What Makes You Successful...SeniorDigital
- ...AI CRM, where humans with agents drive customer success together. Here, ambition meets action.... ...awareness and adoption of Success Plans across digital and events. Create and distribute... ...positioning and programs. Apply AI to scale personalization and tailor messaging for...SeniorDigital
$150.1k - $227k
...not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce... ...The Customer Success Manager, Senior Manager is a highly strategic and experienced... ...firms, and fintech organizations to drive digital banking transformation, enhance...SeniorDigitalWork at officeFlexible hours3 days per week- ...Growth Own Your Future The Senior Client Manager provides efficient... ...and workload Developing successful and effective working relationships... ..., IN . Senior Manager, Customer Success - Central National Account... ...Customer Success Manager, Digital - Commerce Cloud Indianapolis...SeniorDigitalFull timeWork at officeRemote workAfternoon shift
$65k
...business centered on client success and long-term relationships.... ...marketing solutions-print ads, digital display and social ads, online... ...guidance and proven system. Scale: With your magazine in print,... ...backgrounds in account management, customer success, underwriting,...DigitalFull timeWork at officeLocal areaHome office- ...Senior Vice President, Advertising & Sponsorship Sales About the... ...player and a coach, requiring the successful candidate to be a proactive,... ...in the out-of-home (OOH) or digital out-of-home (DOOH)... ...mentoring junior sellers, and scaling the revenue organization as the...SeniorDigital
$123.1k - $227k
...to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1... ...technical governance, and best practices. ~ Experience with large-scale, complex implementations, including SaaS, PaaS, multi-tenancy...SeniorImmediate startWorldwide- ...- 74.84/hr on W2 Description: Job Title* Senior Technology Architect | Network and connectivity... ...environments. 3. Architect enterprise scale integrations across ERP (Oracle EBSSAP), MDM, data platforms, and digital systems using APIs, event driven and CDC based...SeniorDigitalContract work
$110k - $270k
...Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not... ...customer database. We are seeking Senior Software Engineers who are passionate about... ..., multi-region AWS Infrastructure at scale using best practices like infrastructure...SeniorWork at officeLocal areaRemote workWork from homeFlexible hours3 days per week- ...are active in their communities. POSITION SUMMARY The Senior Media Planner & Buyer is a digital-first strategist and hands‑on execution leader responsible... ...and adjust strategies to improve efficiency, scale, and results Build reporting and insights tied to business...SeniorDigital
$132.5k - $338.3k
...ingenuity to enable commercial success for our clients. Our... ...and the rise of digital solutions. We acknowledge... ...regulatory & policy reform, the customer engagement model, and... ...marketing capability op model, process design... ...with prototyping/scaling GenAI capabilities related...SeniorDigitalWork experience placementLive inWork at officeLocal area$97.5k - $192.5k
...uncover insights, and scale smarter. But more than... ...attainment and developing customer accounts within the... ...CTOs, provosts, and other senior administrators. This role... ...networking, SaaS, and digital transformation Execute... ...and Customer Success teams to manage full sales...DigitalFull timeTemporary workLocal areaRemote workFlexible hours$185.7k - $278.5k
Senior Manager, CXO Customer Advocacy Location: Remote or Hybrid in Palo Alto, CA Team: Office of Transformation... ...partnership with sales, customer success, business value, and the product/... ...to maintain consistent output at scale Requirements 12+ years of experience...SeniorWork at officeLocal areaRemote work$50k - $75k
...responsible for engaging with key customers in this Public Sector Field... ...in moderate situations. Digital Acumen: Can identify... ...products and services on a global scale, including understanding diverse... ...of experience in a Customer Success role preferred The base...DigitalContract workTemporary workWork experience placementWorldwideFlexible hours- ...Senior Head of Organic Content Marketing About the Company... ...Premier organization providing digital product business services... ...to take on a pivotal role in scaling and optimizing organic content... ...Instagram, and LinkedIn. The successful candidate will be responsible...SeniorDigitalFull time
- ...Senior On-Site Service Specialist Provides operations... ...and/or repair of customer site equipment. May... ..., electric stapler and scales in completion of various... ...that empower business success. We are looking for talented... ...worldwide. We empower digital workplaces by enabling...DigitalFull timeTemporary workWork experience placementWork at officeWorldwideRelocation packageFlexible hoursNight shift
- ...regulated sectors like healthcare. The Role: Senior Healthcare Engagement Manager-AI Strategy... .... Shape the engagement model for large‑scale healthcare consulting initiatives, from... ..., revenue cycle, clinical workflows, and digital health. Thought Leadership & Innovation...SeniorDigitalFull timeWork at office
$50k - $65k
...provider leading the AI and Digital Revolution. WWT... ...and then deploys them at scale through its global warehousing... ...should you join the Customer Experience team? WWT’... ...with a vendor sees success and continues to renew... ...Willingness to learn from senior team members with...DigitalFull timeContract workRemote workShift work$99.4k - $150.3k
...AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech... ...'s core values at the heart of it all. Senior Onboarding Specialists Senior Onboarding... ...relationship. Accelerate Adoption at Scale: Help customers get to value faster by identifying...Senior- ...Job Title: Senior Solution Consultant About Trellix ? Trellix... ...,000 business and government customers with responsibly architected... ...issues with Trellix Customer Success Managers, Technical Support... ...have experience in large-scale operational environments focusing...SeniorFlexible hours
- ...impact. Whether we're transforming digital services for millions, delivering... ...implement and configure enterprise-scale Workday solutions for our global customer base, typically leading a project... ...Sound ability to formally present to senior Client audiences • Strong...SeniorDigitalLive inRemote work
- ...analytics, AI, automation, and digital capabilities across... ...way across Cytel's senior leadership team to drive... ...as capabilities scale. Systems & Architecture... ...Define system intent, success criteria, and lifecycle... ...level leaders, enterprise customers, and cross-functional global...SeniorDigital
$71.3k - $124.5k
...powered clinical decision support. The Senior Digital Marketing Specialist plays a critical role in building and scaling a best-in-class post-sale, user-centric lifecycle... ...readiness and partners closely with Customer Success, Product Marketing, Product, Analytics,...SeniorDigitalWork at office- ...Role We’re looking for a Senior Product Designer to... ...leadership. Use research, customer feedback, usability... ...helping ensure feature work scales across products. Build... .../UI design, or related digital product experience. A... ...design systems. What Success Looks Like In this role...SeniorDigital
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