Practice Manager

Practice Manager II

Southern New Hampshire Health has been a cornerstone of the region since 1893, delivering high-quality, compassionate care close to home. Anchored by Southern New Hampshire Medical Center, a 188-bed, DNV-accredited hospital in downtown Nashua with a Level III-N trauma center, Level II Special Care Nursery, and Magnet designation for nursing excellence, we offer a full spectrum of services from primary care to advanced diagnostics and specialized treatments. Our medical staff includes over 500 providers from Foundation Medical Partners, and local practices. Foundation Medical Partners, our multi-specialty group, spans 70+ practices across southern New Hampshire and northern Massachusetts, providing coordinated, patient-centered care to thousands each year.

About the Job

The Practice Manager II provides operational leadership for practices with seven (7) or more providers and/or two (2) or more locations. Reporting to the Primary or Specialty Care Director, this role oversees daily operations, staff management, patient experience, budgetary planning, and quality improvement initiatives. The Practice Manager II ensures the safe, efficient, and cost-effective delivery of care while supporting providers, staff, and patients in a dynamic healthcare environment.

What You’ll Do

• Oversee daily operations including scheduling, patient interactions, clinical workflows, financial processing, and EPIC utilization.
• Manage and develop clinical and administrative staff, providing performance reviews, training, and professional development.
• Create, monitor, and adjust provider schedules to optimize productivity, access, and patient satisfaction.
• Develop, track, and achieve patient experience and performance improvement goals.
• Participate in budget planning, monitor variances, and collaborate with Revenue Integrity to optimize reimbursement.
• Support marketing, outreach, and referral growth while maintaining strong patient relationships.
• Ensure compliance with safety standards, regulatory guidelines, and organizational policies.
• Serve as a liaison across departments, fostering communication, collaboration, and alignment with systemwide initiatives.

Who You Are

Bachelor’s degree strongly preferred, or equivalent experience required. Three to five years of supervisory experience in practice management, preferably across multiple locations. Strong knowledge of healthcare financial management, reimbursement processes, and clinical workflows. Excellent leadership, communication, and problem-solving skills. Ability to foster teamwork, manage competing priorities, and adapt in a fast-paced environment.

Why You’ll Love Us

Health, dental, prescription, and vision coverage for full-time & part-time employees. Short-term, long-term disability, life & pet insurance. Tuition reimbursement & Nursing Student Loan Paydown Program. 403(b) Retirement savings plans. Continuous earned time accrual & more!