Accounts Receivable & Collections Specialist

Job Description

Summit Properties USA is seeking an experienced Accounts Receivable & Collections Specialist to join our team in New York City and manage tenant accounts receivable and collections for our portfolio of 26 shopping centers across the United States. This is a highly visible, hands-on role that works closely with executive leadership, property management, leasing, and legal teams.

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Location: Midtown Manhattan

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Schedule: Monday–Friday

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Work Arrangement: Fully On-Site / In-Person

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Please note: This is a fully on-site position. The successful candidate is required to work from our Midtown Manhattan corporate office Monday through Friday. This position is not remote or hybrid.

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Job Responsibilities

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• Manage the full accounts receivable and collections cycle across 26 commercial properties.
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• Monitor AR aging and proactively pursue outstanding balances to improve portfolio cash flow.
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• Build relationships with national, regional, and specialty retail tenants and their Accounts Payable teams to resolve outstanding balances and payment delays.
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• Partner with shopping center General Managers to address delinquent tenant accounts and coordinate collection efforts.
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• Oversee tenant billing, including Base Rent, CAM, Percentage Rent, and other lease-related charges .
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• Review commercial leases to ensure charges are billed accurately and in accordance with lease provisions.
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• Serve as a primary point of contact for tenant billing questions, disputes, and payment arrangements.
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• Use Yardi to manage tenant accounts, billing, collections, reporting, and account maintenance.
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• Coordinate with internal legal counsel and outside attorneys regarding lease defaults, demand letters, and litigation.
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• Manage and coordinate third-party collection agencies and monitor recovery efforts.
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• Support month-end and year-end AR close, reconciliations, accruals, and reporting.
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• Prepare AR reporting and provide collection updates to senior leadership.
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• Identify opportunities to strengthen AR processes, internal controls, and collection efficiency.
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Qualifications

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• 3 to 5+ years of Accounts Receivable and collections experience, with experience in commercial real estate , retail real estate, or commercial property management.
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• Experience managing AR for a high-volume commercial tenant portfolio.
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• Demonstrated experience managing collections and resolving delinquent commercial tenant accounts.
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• Knowledge of commercial lease billing, including Base Rent, CAM, Percentage Rent, and other lease-related charges.
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• Ability to review and interpret commercial lease provisions related to billing and collections.
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• Experience with lease defaults, legal escalations, and third-party collections.
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• Hands-on experience with Yardi Voyager or another commercial real estate accounting platform.
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• Strong Microsoft Excel skills.
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• Bachelor’s degree in Accounting, Finance, or a related field.
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• Preferred: Experience working with national retail tenants, shopping centers or retail portfolios, CAM reconciliations, and AR process/internal control improvements.
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Compensation & Benefits

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Summit Properties USA offers a competitive benefits package, including medical, dental, and vision insurance, 401(k), commuter benefits, and paid time off.

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Summit Properties USA is an Equal Opportunity Employer. Employment decisions are based on qualifications, merit, and business needs without regard to any protected characteristic.