Customer Experience QA Auditor II - Elevate Member Care
L.A. Care
L.A. Care Health Plan is seeking a Customer Engagement and Experience Quality Assurance Auditor II to monitor the Contact Center’s quality performance and drive improvements. You will analyze results, identify opportunities, and create action plans in collaboration with QA leadership. Responsibilities include developing training materials, supporting onboarding, and coaching across departments to ensure regulatory and internal standards are met. #J-18808-Ljbffr L.A. Care
Vacancy posted 1 day ago
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