Help Desk Technician
Chesapeake Containment
Entry-Level Help Desk Technician
Are you a problem-solver with a passion for technology? Do you enjoy helping others? If so, then this entry-level Help Desk Technician position is for you!
In this role, you will be the first line of defense for our users' technical needs. You will provide exceptional customer service while troubleshooting and resolving a variety of IT issues.
Responsibilities for Help Desk Technician
- Respond to user inquiries by phone, email, chat, or in person
- Troubleshoot common hardware and software problems
- Maintain hardware inventory and ensure documentation is up-to-date
- Reset passwords and maintain user accounts (as applicable)
- Research solutions to complex issues and escalate unresolved issues to senior technicians
- Document procedures and solutions using internal systems
- Provide clear and concise instructions to guide users through problem-solving steps
- Maintain a positive and professional demeanor at all times
Qualifications for Help Desk Technician
- Fluent in both English and Spanish is a plus
- Excellent communication and interpersonal skills
- Strong customer service skills with a focus on user satisfaction
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
- A working knowledge of computer hardware and software is a plus
- Ability to work independently and as part of a team
- Willingness and ability to obtain CompTIA A+ Certification within a year
- Ability to learn quickly and adapt to new technologies
Benefits for Help Desk Technician
- Competitive salary and benefits package
- Opportunity to learn and grow in a fast-paced environment
- Gain valuable experience in the IT field
- Be part of a supportive and collaborative team
- Health, dental and vision insurance available
- 401k with employer match
- Paid Time Off
We are looking for a highly motivated and enthusiastic individual to join our team. If you are ready to launch your IT career, we encourage you to apply!
Please submit your resume and cover letter to View email address on click.appcast.io.
PIb016a0d22914-26289-41026437
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Help Desk Technician in Boomer, NC vacancy
- ...Entry-Level Help Desk Technician Are you a problem-solver with a passion for technology? Do you enjoy helping others? If so, then this entry-level Help Desk Technician position is for you! In this role, you will be the first line of defense for our users' technical...SuggestedWork at office
Chesapeake Containment
Moravian Falls, NC1 day ago - ...future – whether you are looking to build a meaningful career, continue your education, or start a family, the Army is committed to helping you build the future you are looking for and improve yourself in the process. Be All You Can Be. Now Hiring Full Time...SuggestedFull timeContract workImmediate startRelocation packageFlexible hours
US Army
Moravian Falls, NC3 days ago - ...organizations including Charter Communications, Tesla, and COX Communications. Similar Career Fields Include: Internetworking Technician, Radio, Cellular, and Tower Equipment Installers and Repairers , Computer System Analyst. About Our Organization: The U....SuggestedFull timeContract workPart timeImmediate startRelocation packageFlexible hours
US Army
Boomer, NC3 days ago $19 per hour
...COMMERCIAL PEST CONTROL SERVICE TECHNICIAN Pest control is our passion. We love what we do, so we do it with care and a commitment... ...health benefits. We have a nice working environment, friendly and helpful coworkers, and state-of-the-art technology to support you. Yes...SuggestedHourly payImmediate startFlexible hoursA-1 Termite and Pest Control, Inc.
Boomer, NC4 days ago$28.6 - $33.66 per hour
Description: Earn $28.60 - $33.66 per hour plus excellent benefits as a Multi-Craft Maintenance Technician with Weyerhaeuser in Elkin, NC! Benefits include paid vacation, a 401K plan, life insurance options as well as medical, dental, and vision coverage. Weyerhaeuser...SuggestedHourly payApprenticeshipShift workNight shiftWeyerhaeuser
Moravian Falls, NC16 hours ago- ...wealth of possibilities for your future – whether you are looking to build a meaningful career, continue your education, or start a family, the Army is committed to helping you build the future you are looking for and improve yourself in the process. Be All You Can Be....Relocation packageFlexible hours
US Army
Boomer, NC1 day ago - ...work Identify maintenance or facility issues requiring certified technicians and notify the District Operations Coordinator Install, remove,... ...work for us At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere...Part timeWork experience placementSeasonal workWork at officeRelocationFlexible hours
H&R Block
Wilkesboro, NC1 day ago $18 - $20 per hour
...your city every day from a bird’s eye view? Our Lamar office in Lenoir, North Carolina, is now hiring a new Operations crew member to help us bring outdoor advertising campaigns to life for brands in Lenoir, NC, and surrounding areas This job is action-packed, and we...Hourly payFull timeTemporary workWork at officeLocal areaImmediate startFlexible hoursShift workNight shiftLamar Advertising Company
Moravian Falls, NC8 days ago- About Us Arc3 Gases is a family-owned, independent distributor of industrial gases, welding supplies, safety products, and hardgoods used in metal fabrication industries. We prioritize family values and a focus on people while safely delivering solutions to the customers...Temporary workMonday to FridayFlexible hours
Arc3 Gases
Moravian Falls, NC4 days ago - ...Similar Career Fields Include: Mechanic, Automotive Service Technician, Tow Truck Driver. About Our Organization: The U.S.... ...continue your education, or start a family, the Army is committed to helping you build the future you are looking for and improve yourself...Full timeContract workPart timeImmediate startRelocation packageFlexible hours
U.S. Army Reserve
Boomer, NC3 days ago - ...IT Desktop Support Technician JOB-10047089 Anticipated Start Date August 3, 2026 Location Manvel, TX Type of Employment Contract Hire Employer Info Our client is an American natural gas and crude oil pipeline company with headquarters...Full timeContract workLocal areaLong distanceFlexible hoursNight shift
- ...Job Description Brightspeed is looking for a Customer Service Technician to join our team! As a Customer Service Technician, you will be... ...selves to work, everyone is better as a result. A diverse team helps us befierce advocatesfor moreaccessible,inclusiveand high-quality...Work experience placementRemote workShift workNight shift
BrightSpeed
North Wilkesboro, NC3 days ago - ...Taylorsville, North Carolina, to support individuals with intellectual and developmental disabilities. You will assist in personal hygiene and help participants achieve their developmental goals, fostering real relationships and encouraging independence. The role requires a high...
Sevita
Taylorsville, NC3 days ago - .... Execute repairs under warranty to manufacturer specifications. Qualifications ~ Drivers License ~2+ years of Service Technician experience preferred ~ High school diploma or equivalent, ASE Certification required ~ B level qualifications, including Diagnostic...Temporary workLocal area
- ...Mills Auto Group Mills Auto Group is looking for certified technicians to join our team. If you are tired of where you work and want to... ...Warriors, or Support Future Leaders, there is always an opportunity for our employees to help our community. Mills Automotive GroupWork at office
- ...performed, it is absolutely essential that all staff are fully compliant with our time entry standards daily. Accurate time tracking helps the company bill clients appropriately for services provided and gives managers the visibility they need to support your success....Full timePart timeWork at officeRemote workFlexible hours
QPC Security
North Wilkesboro, NC3 days ago - ...Service Technician Position The Service Technician position, at the Mills Auto Group, in North Wilkesboro, is an exciting opportunity for a talented and detail-oriented technician, to take on a full-time skilled labor role. The technician will be responsible for diagnosing...Full timeLocal area
Duke Chevrolet GMC
North Wilkesboro, NC5 days ago - ...winning service and value that our community has come to expect from our dealership through the years. We are seeking Chevrolet Technicians with 5+ years of experience interested in earning TOP pay in the automotive field. We have a growing shop with ample...Temporary workLocal area
McNeill Chevrolet
Wilkesboro, NC1 day ago - O'Reilly Auto Parts is seeking a Delivery Specialist to operate store vehicles and transport parts to professional customers. You will process deliveries with handheld devices, collect COD payments, and manage returns, while maintaining vehicle safety and cleanliness. ...
O'Reilly Auto Parts
Taylorsville, NC2 days ago - ...handling core returns, checking in and putting up stock orders, etc. May occasionally assist customers, serve as a cashier, and/or help with merchandising tasks when business dictates (i.e., phones, sales and service). All other duties as assigned. Skills, Education,...Local areaImmediate startFlexible hours
O'Reilly Auto Parts
Taylorsville, NC4 days ago - ...handling core returns, checking in and putting up stock orders, etc. May occasionally assist customers, serve as a cashier, and/or help with merchandising tasks, when business dictates. (i.e.: phones, sales and service) All other duties as assigned. Skills/...Local areaImmediate startFlexible hours
O'Reilly Auto Parts
Wilkesboro, NC5 days ago $15 - $17.5 per hour
...experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations Provides customers with courteous, friendly, fast, and...Hourly payWork experience placementSeasonal workLocal areaFlexible hoursShift workAfternoon shiftWalgreens
Wilkesboro, NC5 days ago- ...benefits and connect people with wellness staff and programs. You will process new member IDs, issue passes, answer inquiries, and help create a welcoming orientation experience for new members. Strong communication and outstanding customer service are essential, including...Afternoon shift
YMC Inc
Wilkesboro, NC3 days ago - Intake Specialist The Intake Specialist plays a vital role in supporting patient access to care by coordinating referrals, reviewing clinical documentation, and ensuring services are set up accurately and efficiently. You'll work closely with patients, providers, referral...Temporary workWork experience placementWork at officeFlexible hours
AdaptHealth
North Wilkesboro, NC4 days ago $17 per hour
...WITH POSSIBLE FULL-TIME YEAR-ROUND EMPLOYMENT If you enjoy being outdoors, doing physical work, and helping others, consider our Mosquito Control Service Technician opportunity. A-1 Pest Control is a successful family-owned, career-oriented service company. We seek a...Hourly payFull timeTemporary workImmediate startA-1 Termite and Pest Control, Inc.
Hiddenite, NC2 days ago- ...Transportation Technician I LinkedIn Twitter Email Message Share Category Construction Management/Inspection - Transportatio All Locations Wilkesboro, NC Tracking Code 26154 Position Type Full-Time/Regular Job Description...Full timeFor contractorsH1bNight shiftWeekend work
Johnson, Mirmiran & Thompson
Wilkesboro, NC5 days ago $1,500 per month
...Brock & Scott has been a trusted leader in the financial services and real estate industry for over 25 years with a commitment to helping our clients succeed. Our attorneys and staff drive solutions that create value and results to achieve client goals and help them accomplish...Hourly payFull timeBrock & Scott PLLC
Wilkesboro, NC2 days ago- ...towards meeting identified district and school improvement goals. Creates positive relationships with teachers and administrators. Helps schools interpret the instructional program to parents and the general public. Performs other related work as required....Full timeLocal areaWork visa
$48k - $62k
...interventions in individual, family, and group counseling sessions including skills building, supportive counseling, and case coordination to help client develop needed skills and support on-going treatment gains in regard to managing substance abuse and mental health symptoms...Full timeContract workWork at officeMonday to Friday- ...handling core returns, checking in and putting up stock orders, etc. May occasionally assist customers, serve as a cashier, and/or help with merchandising tasks, when business dictates. (i.e.: phones, sales and service) All other duties as assigned. Skills/...Local areaImmediate startFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Help Desk Technician. Be the first to apply!
