Restaurant Shift Manager

At MOD, pizza is our platform, custom to each individual and creating a space where everyone is welcome. MOD is individuality, whether that’s on your pizza, on your salad or just you being you! This is space where every ingredient is valued and where giving back to our community is baked into what we do.

Working for MOD is more than making pizza - We call it Spreading MODness, where

each

pizza powers possibilities!

Compensation: $20.44/hour

when combining hourly wage of

$16.70

and average tips of

$3.74/hour

earned at this location!

Medical, dental and vision insurance ~ 401(k) retirement ~ FREE pizza, salad, and beverages ~ As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD’s purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM · Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions MOD values are demonstrated when you: Show patience and grace when answering questions and be of service to others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer

MOD is what you make it - be individual, be you!

MOD is an equal opportunity employer. We consider all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by applicable law. To request a reasonable accommodation to complete an application, job interview please contact job posting is not intended to be exhaustive and is intended to describe the role and reflect MOD’s values and culture. It does not create an employment contract or alter at-will employment status.