Remote Pharmaceutical Contracts Customer Consultant

Evio Overview

Evio is a highly unique pharmacy solutions company that was founded by and works closely with health plans to implement transformative (to cost, quality, access and experience) initiatives primarily focused on specialty and other high-cost medication solutions.   

In 2020, a group of five amazing Blue Cross Blue Shield health plans that in total serve more than 20 million members recognized that the way medications get to patients needs significant reform—rapidly rising costs and massive system complexities are detrimental to patients and the entire industry. In 2025, Wellmark joined as Evio's first non-founding investor and sixth owner health plan. Each company made, and continues to make, significant investments to establish Evio as an independent entity to lead this transformation. 
 

Evio has  advanced analytics and contracting capabilities at scale , and a suite of digital tools , to power our high-cost medication solutions. Our solutions act as a self-reinforcing “ flywheel ” where each element strengthens and feeds into the next, and support an “Only Evio can do that,” mindset and prioritization.  

Evio is also a company that has invested heavily in and been highly intentional about people, team and culture. We believe we have created a very special place to work and encourage candidates to observe and ask us about our culture and decide for themselves.  

Evio's Values

• Empathy – The people our business serves always come first. We care for our teammates and put ourselves in the shoes of our health plan customers and the patients and clinicians our solutions benefit.


• Diversity – We are committed to fostering a culture where everyone belongs and is valued for their background, experience and insights – one that encourages diversity of ideas, and is a nurturing, trusting, and accepting place for all.


• Adventure – We are flexible, thrive in ambiguity, fail fast, and pivot quickly to get to a better answer. We celebrate wins and pivots with equal intensity.


• Relentless – Guided by evidence and data, we are creative, curious, and unwavering in our pursuit of challenging the status quo and each other.


• Transparency – Just as we seek to bring transparency to the pharmacy supply chain, authenticity and integrity are core to the way we communicate. 


• Excellence – We strive to raise the bar in all we do by hiring and developing exceptional talent and holding ourselves and our thinking to the highest standard. 

About the role

Evio is seeking a health plan experienced pharmacist for the role of Pharmaceutical Contracts Customer Consultant to provide clinical and operational support for Evio’s pharmaceutical manufacturer contracting and administration arrangements. This role offers a unique opportunity to apply your clinical pharmacy expertise, contracting knowledge, and health plan operational acumen while effectively communicating and collaborating with stakeholders to advance Evio’s pharmaceutical contracting-related objectives and services.  

This role will focus on supporting Evio’s medical benefit contracting and administrative arrangements with Synergie Medication Collective, which is a contracting organization founded by a group of Blue Cross and Blue Shield affiliated companies.  As a subject matter expert, you will serve as a key liaison between Synergie, Evio, and Evio customer plans, ensuring alignment with their needs and driving customer success.  

Join us in championing customer success and fostering long-term partnerships with Evio customer plans and Synergie.  

This position will report to Evio's Pharmaceutical Contracts Operations Lead.  

What you’ll do:  

• As a pharmacist on Evio’s Customer Success team, you will serve as Evio’s customer success liaison between Evio and its’ customer plans, providing consultation, driving solutions, and supporting resolution of issues and questions related to pharmaceutical manufacturer contracting and administration.  


• Review and analyze offerings, including contract terms and health plan requirements, from pharmaceutical manufacturers to ensure clarity and completeness.  


• Identify and help resolve incomplete or unclear contract terms when applicable.  


• Serve as subject matter expert for contract-related and rebate invoicing inquiries from Evio customer plans, ensuring inquiries and responses are clear, accurate, and address customers’ needs.  


• Support issue resolution by investigating questions and helping drive practical customer-focused solutions.  


• Partner with Evio internal teams using your clinical knowledge and health plan experience to support:  
  
  
  
  • Invoicing administration  
  
  
  • Development of new Evio product offerings  
  
  
  • Manufacturer contracting efforts  
  
  
  • Other related initiatives that leverage your expertise  
  
  

The skills and experience you bring to the role include:  

Background  

• Bachelor of Pharmacy (B.S. Pharm.) with Residency, or Doctor of Pharmacy (Pharm.D.) degree.  


• A current and unrestricted pharmacist license in at least one state.  


• 2+ years of experience with pharmaceutical contracting medical benefit drugs and related invoicing operations (either direct contract or vendor oversight).  


• 3+ years of health plan pharmacy contracting or contract support experience.  

Knowledge  

• Operational knowledge of pharmacy benefit manager (PBM) operations, health plan requirements related to pharmaceutical contracts.  


• Ability to analyze contract language and deal offerings, resolve ambiguities, and relentlessly provide/drive solutions.  


• Expert knowledge of HCPCs, Medi-Span, ICD-10 coding systems.  


• Expert knowledge of pharmaceutical pricing systems (ASP, WAC, AWP).  


• Current understanding of prescription and medical benefits.  


• Experience with Lean or Six Sigma operational excellence models is preferred.  

Intrinsic skills  

• Skilled at collaborating with internal and external stakeholders, navigating different perspectives to achieve a mutually beneficial outcome.


• Builds trust with teammates and customers at all levels, finding common ground in complex situations.  


• Highly organized  


• Able to synthesize information, make sound judgement calls, and come up with an action plan.  


• Solution-focused – a master at preventing and resolving thorny issues.


• Intellectual curiosity – seeks to understand context at high level and detail level.  

Salary Considerations:  

Anticipated annual base pay range $ 175,000 to $200,000 plus additional variable compensation.  

At Evio, we’re committed to building a competitive compensation package to honor the value our teammates bring as well as attract and retain top talent that is aligned with our culture, mission and values. Compensation includes base pay (range shown) and could include other variable compensation opportunities depending on job seniority, location, and date of hire. Evio also offers a number of attractive benefits to eligible teammates including health insurance, retirement savings, life and disability insurance, paid and unpaid time off, and other benefits to make sure Evio teammates and families are well supported.   

Please note that the base pay information shown is a general guideline for the job responsibilities and qualifications listed. Salary decisions are based on candidate experience, and market and business considerations.  

 Evio Benefits

• Great Health Insurance The company pays 100% of medical, dental, and vision premiums for teammates, and 50% for dependents.


• 401K Match
  Evio matches 100% of teammate contribution up to 5% of salary, subject to IRS limits. 


• Time Off
  We have a flexible vacation policy for teammates to unplug and recharge when you need it. There is no minimum or maximum amount of vacation allowed per year, and there is no payment in consideration for unused vacation. Vacation is to be used at your discretion, with approval of leadership.


• Parental Leave
  Generous paid leave for new parents (includes birth and non-birth parents).

Evio values a diverse workplace and is committed to supporting and celebrating the diversity that each teammate brings to the table. We are proud to provide equal employment opportunities to all teammates and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  

Notice: We’ve recently learned of fraudulent job postings and individuals falsely claiming to represent Evio. Protecting our candidates is incredibly important to us, and we want to share a few reminders:

• All official communication will come from an email ending in @evio.com.


• We will never conduct text-only interviews (SMS, WhatsApp, Telegram, etc.).


• We will never ask for payment, gift cards, fees, or purchases of any kind.


• We will never request sensitive financial information during the recruiting process.


• Our open roles are posted only on our official website, LinkedIn, and Greenhouse job board.

If you believe you’ve encountered a scam, you can also report it to the Federal Trade Commission or the Internet Crime Complaint Center. 

Thank you for your care and vigilance — we’re grateful to everyone who helps keep our community safe.