PATIENT SERVICES MANAGER I

Salary: 85,000 - 95,000 / year based on experience

Other Forms of Compensation: Flexible Paid Time Off, Benefits, 401K, Training


Pay Grade: 14

Morrison Healthcare ,a Compass Healthcare company, is a leader in healthcare food and nutrition services company, serving more than 1,000 hospitals and healthcare systems across the country. With more than 31,000 associates nationwide, Morrison uses the Power of Food to create personalized dining experiences for patients and in their cafés to advance the healing and healthful missions of its clients. Morrison has been serving some of the nation's largest health systems for more than 70 years, and it leverages culinary, nutritional, and operational expertise to provide consistency and transform the healthcare experience. Since 2012, Morrison has been recognized as one of Modern Healthcare's Best Places to Work and Training Magazine has named it a Top 125/APEX Award Training Organization. Morrison has more than 1,600 registered dietitians and 1,200 executive chefs, and serves more than 600M meals annually.

Job Summary

We are seeking an experienced Patient Services Manager to lead our Patient Services Team in an acute care hospital setting in Oceanside, NY. This role is responsible for overseeing patient dining operations, ensuring high levels of patient satisfaction, and maintaining compliance with clinical, operational, and regulatory standards.

Key Responsibilities

• Establish goals and oversee the delivery of patient food services based on medical direction, therapeutic requirements, and patient population needs
• Hire, lead, coach, train, and develop patient services team members to support a patient-centered dining experience
• Ensure compliance with diet orders, special and modified diets, and dietary restrictions while accommodating patient food preferences within clinical guidelines
• Drive patient satisfaction by supporting service excellence and ensuring staff contributes to achieving patient experience goals
• Maintain compliance with all regulatory standards, including federal, state, and accrediting agencies, while adhering to facility confidentiality, HIPAA regulations, and patient rights policies
• Participate in and/or lead patient satisfaction initiatives, departmental meetings, and facility-wide Quality Assurance and Performance Improvement (QAPI) programs

Preferred Qualifications

• Associate degree with one (1) year of experience in food services or a related field or a Bachelor's degree in Food Service Technology, Management, or a related discipline
• Certified Dietary Manager (CDM) , Registered Diet Technician (RDT) , or Registered Dietitian (RD) preferred
• Minimum of one (1) year of foodservice management experience , preferably in an acute care healthcare setting
• ServSafe® Certification preferred
• Proficiency with Microsoft Office applications, electronic medical records (EMR), and diet office systems

Apply to Morrison Healthcare today!

Morrison Healthcare is a member of Compass Group USA

Click here to Learn More about the Compass Story

Associates at Morrison Healthcare are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Certain positions may require Florida Level 2 background screening. Details:

Applications are accepted on an ongoing basis.

Morrison Healthcare maintains a drug-free workplace.

Req ID: 1532545

Morrison Healthcare


AMY S MILLER


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