Workforce Intelligence Senior Lead

Job Category User Experience Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Salesforce is seeking a Senior Lead, Workforce Intelligence to drive enterprise-level workforce insights and strategic storytelling for our most senior stakeholders. In this high-visibility role, you'll partner directly with the Employee Success (ES) COO and Chief People Officer — and other senior leaders across the Employee Success Leadership Team (ESLT) — to shape how the enterprise understands and acts on workforce data. You'll lead board-level reporting, quarterly business reviews (QBRs), and ad hoc reporting for executive leadership, while also supporting ES Business Partners and broader enterprise consulting engagements. The work sits at the intersection of strategy and execution and requires a high level of judgment. This role blends technical fluency with executive presence and consulting acumen — someone equally comfortable building a rigorous analysis and presenting it to the C-suite. Key Responsibilities Enterprise Insight Leadership: Own the delivery of board decks, QBRs, and ad hoc reporting for executive leadership that translate complex workforce data into clear strategic narratives for the most senior audiences in the company. Proactive Insight Generation: Identify and surface proactive, forward-looking insights for the Employee Success Leadership Team — not just responding to requests, but anticipating what leaders need to know before they ask. Executive Partnership: Serve as a trusted advisor to the ES COO and Chief People Officer, translating their strategic priorities into an analytics agenda and ensuring insights land with appropriate nuance and executive polish. Cross-Functional Consulting: Work across HR Business Partner and enterprise consulting teams to understand business context, prioritize high-impact analyses, and ensure workforce intelligence work stays grounded in real organizational needs. Evidence-Based Storytelling: Synthesize workforce data, business context, and external benchmarks into compelling, decision-ready narratives — bringing both data rigor and a consulting mindset. Technical Oversight: Guide the technical approach for enterprise analyses — from data pulls and modeling through visualization — ensuring accuracy, consistency, and quality at the standard required for executive and board-level consumption. Stakeholder & Priority Management: Assess and prioritize incoming requests from senior leaders based on scope, urgency, and impact; manage competing timelines (e.g., board cadence vs. ad hoc leadership asks) without sacrificing quality. Team & Practice Leadership: Contribute to the maturity of the Workforce Intelligence function's enterprise-reporting practice — templates, standards, and repeatable frameworks for recurring executive deliverables. AI Tooling & Innovation: Actively use and champion modern AI tools (e.g., Cursor, Claude Code, Gemini, Codex, Snowflake Cortex) to accelerate analysis, prototyping, and reporting workflows — and bring an innovation mindset to identifying new ways AI can improve the speed and quality of workforce intelligence deliverables. Preferred Qualifications 7+ years of experience in people analytics, workforce planning, or management consulting, including direct experience presenting to senior executives or boards. Proven experience building and delivering board-level or C-suite reporting (e.g., board decks, QBRs, executive leadership briefings). Strong consulting skills — able to navigate ambiguity, manage multiple senior stakeholders, and translate strategic priorities into an analytics roadmap. Expertise in basic coding (e.g. SQL) and data visualization tools (e.g., Tableau), and experience organizing and synthesizing data across multiple sources with a high bar for accuracy. Experience leading advanced analytics projects. Hands-on experience with advanced analytics, statistical or machine learning methods are a plus. Master's or advanced degree in a related field (e.g., I/O Psychology, Organizational Behavior, Public Policy, Business) preferred but not required given equivalent experience. Experience partnering with HR Business Partners (HRBPs) — the HR professionals embedded with business leaders — as well as other enterprise-level stakeholders across a large, complex organization is highly preferred. Hands-on familiarity with AI coding and analysis tools such as Cursor, Claude Code, Gemini, Codex, or Snowflake Cortex, with a track record of applying them to real workflows (not just experimentation). Demonstrated curiosity and initiative in exploring emerging AI tools and techniques, and translating that exploration into practical improvements for the team's analytics and reporting practice. Unleash Your Potential Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications — without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: The typical base salary range for this position is $172,500 - $260,100 annually. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. #J-18808-Ljbffr 100 Salesforce, Inc.