Construction Support Specialist - Northern California
Insight Global
Construction Support Specialist - Field
Required Skills & Experience High school diploma or GED equivalent required; an Associate or Bachelor degree in construction management, business, or related discipline is preferred. 3 to 5+ years of progressive administrative experience directly supporting commercial construction operations, specialty trade contracting, or engineering project teams. Demonstrated capability to work independently with minimal day-to-day supervision, proactively anticipating superintendent administrative requirements and resolving operational roadblocks. Strong proficiency with electronic timekeeping systems, cloud file storage (Box), spreadsheet data analysis (Excel), and mobile workflow tools. Solid understanding of construction field operations, trade craft labor classifications, and jobsite safety documentation standards. Excellent interpersonal and relationship-management skills, with the ability to communicate assertively and collaboratively with field crews, general superintendents, and project executives.
Job DescriptionThe Construction Support Specialist - Field operates with autonomy and construction operations experience to provide comprehensive administrative relief to field leadership, independently managing project-specific support workflows, driving weekly timecard completion, partnering with Safety on certification tracking, and optimizing Box project documentation consistency.
Manages the end-to-end timecard collection, verification, and superintendent sign-off process across assigned projects, ensuring 100% submission compliance prior to weekly deadlines. Independently manages and prioritizes project-specific support tasks across multiple jobsites, anticipating superintendent administrative needs to remove operational bottlenecks. Audits, compiles, and reconciles field-level labor data and compliance documentation required for monthly Equality Funds and Market Recovery program submittals. Partners with field leadership to systematically review, organize, and audit Box project folder structures to ensure strict regional consistency and document accessibility. Proactively monitors safety certification compliance for all project craft personnel, identifies upcoming expirations, and leads recertification coordination and training logistics in collaboration with the Safety Team. Facilitates in-person Day 1 onboarding orientations for craft new hires, verifying complete digital intake packet completion on provisioned iPads and confirming site orientation checklists. Assists the Construction Support Specialist Technical Operations with the regional iPad asset pool, including tracking assignments and coordinating physical hardware swaps. Provides hands-on training and troubleshooting support to field leadership on construction operations software and mobile timekeeping applications. Identifies recurring field administrative bottlenecks and submits actionable feedback and draft workflow improvements to the Lead and Supervisor.
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