Desktop Support
Devbytes Inc
Job Title Desktop support Location Santa Fe, New Mexico Duration Long term Job Type Contract (We can consider - W2) Responsibilities Install, configure, and support Windows 10/11 desktops, laptops, Microsoft 365, Active Directory, Azure AD, and enterprise endpoint management tools. Troubleshoot hardware, software, OS, network connectivity, VPN, DNS, DHCP, TCP/IP, printer, and peripheral issues in enterprise environments. Perform user account administration, password resets, group membership management, and access provisioning using Active Directory and Microsoft Entra ID. Deploy operating system images, software packages, patches, and security updates using Microsoft Intune, SCCM (MECM), MDT, or similar endpoint management solutions. Support endpoint security solutions, BitLocker encryption, Microsoft Defender, antivirus platforms, multi-factor authentication (MFA), and compliance policies. Utilize ServiceNow, Jira, or similar ITSM tools to manage incidents, service requests, asset inventory, and SLA-driven ticket resolution while collaborating with infrastructure, network, and cybersecurity teams on escalated issues. #J-18808-Ljbffr
Vacancy posted 19 hours ago
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