Recovery Support Technician

Recovery Support Technician

Share your recovery journey for the benefit of others and experience the satisfaction of helping to facilitate self-directed recovery. The Recovery Support Technician provides recovery-focused, trauma-informed support to individuals receiving residential and crisis services. This role empowers clients to build hope, wellness, and independence while supporting a safe, welcoming, and therapeutic environment.

This full-time position is based in Maryville, IL, with evening, overnight, and weekend shifts available and eligible for shift pay differentials.

Chestnut Health Systems is a leading provider of integrated health care services. Since 1973, Chestnut has grown to more than 800 committed, compassionate employees providing substance use, mental health, and primary care treatment to patients in Illinois and Missouri. We provide fully integrated care for all our patients by combining behavioral health care services with our community-based primary care health centers. Chestnut also conducts research and training throughout the U.S.A.

Responsibilities

• Empower clients through recovery-focused, trauma-informed care emphasizing hope, respect, wellness, and self-advocacy, including use of tools such as WRAP
• Model professionalism, positivity, and personal responsibility while supporting clients in becoming active participants in their recovery
• Deliver individualized, goal-directed services in alignment with treatment and safety plans, maintaining at least 65% direct client service time
• Assist clients in connecting with natural supports, internal programs, and community resources to promote independence and stability
• Maintain positive, professional relationships with hospitals, medical providers, Medicaid partners, and other community stakeholders
• Participate in staff meetings, program development activities, and required supervision and trainings
• Provide backup support to team members as needed to ensure continuity of care
• Support a safe, clean, and welcoming environment, including answering phones, managing mail, monitoring safety systems, and providing basic first aid when necessary
• Complete accurate and timely documentation and data entry in the electronic medical record, with a goal of 80% completion within 48 hours of service
• Uphold Chestnut's behavioral standards for customer service excellence
• Maintain strict confidentiality and security of all organizational and client information
• Perform other duties as assigned to support program and agency goals

Qualifications

• Must be at least 21 years of age with a high school diploma or equivalent.
• Demonstrated skills in human services and experience working with adults in related services.
• Ability to work constructively within an organizational structure and accept supervision.
• Personal recovery experience and willingness to appropriately discuss one's own recovery journey.
• Valid driver's license, private automobile insurance, and insurability (when applicable).
• Basic computer skills including MS Word, Excel, Outlook, Adobe Acrobat, and electronic medical records (EMR).

Are you intrigued by this job but don't meet every single requirement? Research shows that women and people of color are less likely to apply for jobs when they don't meet every qualification. Chestnut is committed to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your experience doesn't line up perfectly, please apply anywayyou may be a great fit for this or another opportunity.

Compensation: The anticipated starting pay for new hires for this position is $17.00 $18.00 per hour, with shift differentials available. Compensation is based on job-related qualifications, skills, education, experience, local market conditions, and internal equity.

Chestnut offers a new salary structure and robust benefits!

EOE Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience.