ML Ops Enterprise Architect

ML Ops Enterprise Architect

Farmers – where ambition meets opportunity. At Farmers, we're a team with a passion for purpose and making a real difference in people's lives. We deliver peace of mind when it matters most. Our results-driven, high-performance culture thrives on creativity, accountability, and bold solutions. Here, growth isn't just a goal – it's a way of life for both the organization and every individual on our team. We tackle challenges head-on, learn from every experience, and measure our impact on the customers who trust us. Join an award-winning, equal opportunity employer, where you'll find more than a job – you'll find a supportive community. Enjoy competitive benefits, take part in meaningful volunteer projects, and help shape the future alongside talented colleagues across all backgrounds. At Farmers, helping others is at the heart of what we do.

This horizontal role defines and governs technology strategy that supports multiple business units and domains across the organization. This role acts as the critical link between business strategy and technology execution for the entire portfolio. It operates with broad autonomy and complexity under the guidance of senior team members, influencing executive decisions, shaping strategic roadmaps, and leading initiatives that span platforms and technologies. Designs and develops IT architecture strategy, standards, and roadmap while creating Enterprise architecture delivery (integrated process, applications, data, and technology) in alignment with Enterprise architecture vision and direction. Requires specialized depth and/or breadth of expertise in Enterprise Architecture or related field. Interprets internal/external business challenges and recommends best practices to improve products, processes, or services.

Essential Job Functions:

• Architect and implement scalable AWS ML/AI cloud infrastructure in a multi-tenant SaaS environment.
• Collaborate with data scientists, data engineers, and IT teams to define requirements and best practices for ML model development, deployment, and monitoring.
• Evaluate and recommend tools, platforms, and cloud technologies for ML Ops, ensuring alignment with enterprise architecture standards.
• Oversee the integration of ML pipelines with existing enterprise data and application architectures.
• Familiarity with Guidewire integrations is highly desirable.
• Oversee ML/AI related Kubernetes cluster management and provide guidance on alternative ML/AI workflow orchestration options such as Argo vs Kubeflow, and ML/AI data pipeline creation, management, and governance with tools like Airflow.
• Employ tools like Argo CD to automate infrastructure deployment and management.
• Mentor and guide technical teams on ML Ops architecture, tooling, and best practices.

Experience Requirements:

• Minimum ten years experience across architecture disciplines with significant enterprise architecture leadership experience required.
• Data & Analytics Technology Experience Required:
• 5+ years: AI/ML Strategy & Roadmap Development.
• 4+ years: MLOps Tools (Eg. AWS Sagemaker, GCP Vertex AI, Databricks).
• 3+ years: ML & Data Pipeline Orchestration (Eg. Kubeflow, Apache Airflow).
• 2+ years: ML Feature Store Tools (Eg. Tecton, Databricks, FeatureForm).
• 3+ years: DevOps (Eg. Argo CD / Argo Workflows), Containerization (Kubernetes, ROSA).
• 3+ years: Enterprise Application Integration (Eg. Guidewire, Salesforce).
• 4+ years: Data Platforms (Eg. Snowflake, RedShift, BigQuery).
• 2+ years: GenAI Tools / LLMs (Eg. OpenAI, Gemini, etc.).
• 1+ year: Agentic AI Frameworks (Eg. LangGraph, Autogen, Google ADK).
• 3+ years: API Orchestration (Eg. Mulesoft, Google Cloud API).
• Architecture Experience Required:
• 3+ years: Data Mesh Architecture & Data Product Design.
• 3+ years: Event-Driven Architecture (EDA).
• 4+ years: Scalable AWS ML/AI Cloud Infrastructure (Multi-tenant SaaS).
• 3+ years: Data Architecture Guidelines Development.
• 3+ years: Security in Distributed Systems.
• 4+ years: Designing Scalable, Decoupled Systems.
• 5+ years: Strategy & Roadmap Creation.
• 3+ years: Influencing with Data-Driven Insights.
• Domain Experience Required:
• 4+ years: Functional Knowledge of Insurance Domains (Policy, Claims, Services Ops) - Preferred.
• 2+ years: Legal & Compliance Regulations in Insurance - Preferred.
• 3+ years: Data Product Development for Functional Domains.
• 2+ years: AI-Driven Business Process Automation.

Education Requirements:

• High School Diploma or equivalent required.
• Bachelors degree preferred.
• Masters degree preferred.
• Architect or senior-level industry certifications required upon hire.
• Second architect or senior-level industry certification required within 12 months of hire.
• TOGAF Certified EA Architect preferred.

Additional Qualifications:

• Ability to drive multiple projects to successful completion.
• Proven experience leading and delivering enterprise-wide architectural initiatives that resulted in measurable business outcomes (example, cost savings, improved agility, reduced risk) required.
• Ability to influence internal and/or external constituents.
• Demonstrated experience working with and influencing senior executive leaders on enterprise-level technology strategy required.

Physical Actions:

• Job is performed in-person at a Farmers office or virtually at an approved alternative work location.
• The physical work environment is indoors and climate-controlled with adequate lighting and ventilation.
• Normal and customary distractions include background noise produced by office equipment and chatter among people, as well as interruptions.
• Frequently sits for prolonged periods of time, up to a full shift.
• Occasionally moves about the workplace including, navigating stairs, ramps, and level or uneven surfaces.
• Occasionally moves, pushes, pulls, lifts, carries, and/or places objects or materials weighing up to 25 pounds without assistance.
• Frequently uses shoulders, arms, hands, and fingers to manipulate equipment, tools, and objects necessary to perform job duties.
• Frequently performs fine motor tasks such as typing, mousing, or writing, up to a full shift.
• Rarely performs movements such as bending, stooping, crouching, kneeling, twisting, and reaching overhead or below the knees.
• Possesses clear vision, with or without correction, to visually read and verify information.
• Relies on depth perception and peripheral vision to navigate the work environment visually by identifying barriers, changes in terrain, and locating objects.
• Possesses adequate hearing, with or without correction, to communicate with co-workers, respond promptly to auditory signals or alarms, and discern sounds essential for maintaining safety and productivity in the workplace.
• Jobs in this category require rare, if any, travel.

Physical Environment:

This position operates in an open office working environment which will include normal and customary distractions, noise, and interruptions.

Benefits:

• Farmers offers a competitive salary commensurate with experience, qualifications, and location.
• o CA Only: $166,725 - $283,250
• o CO Only: $156,300 - $244,530
• o HI/IL/MN/VT Only: $156,300 - $261,470
• o MA Only: $156,300 - $261,470
• o MD Only: $156,300 - $261,470
• o DC/NJ/NY/OH Only: $156,300 - $283,250
• o Albany County, NY/Cleveland, OH: $166