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IT Service Desk Tier 2 Support Specialist Remote Options

Huntington Bancshares, Inc.

Huntington Bancshares, Inc. seeks a Service Desk Analyst 2 to provide timely end-user support and escalate complex issues beyond Level 1. You will troubleshoot problems, document steps, and contribute to knowledge bases while keeping colleagues informed and satisfied.

In a high-volume environment, you’ll collaborate with IT teams, participate in QA coaching, and maintain up-to-date product knowledge to deliver top-tier service and meet defined performance goals.

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Vacancy posted 2 days ago
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