Funeral Director Apprentice

Our associates celebrate lives. We celebrate our associates.Provides customer service in all areas of helping client families following the loss of a loved one. Provides exemplary personalized and professional service. Learns how a Funeral Director implements choices made by the families/legal representative regarding the funeral, final disposition of the body and memorialization of the individual. Interacts with the family to fulfill death care needs. Ensures customer needs are addressed.**JOB RESPONSIBILITIES*** Learns to arrange and conduct funeral and memorial ceremonies in a professional, organized and caring manner consistent with company policies and procedures* Learns to negotiate and create acceptable funeral contracts* Handles contracts, legal documents, and collection of monies or insurance in accordance with company policies.* Ensures client families are informed of special recognition/services available for veterans and ensures the delivery of selected recognition/services.* Confirms authorization to proceed with the service arrangements* Verifies identification of the deceased and authorization for embalming* Learns how to arrange for the interment or cremation of human remains* Adheres to all company and regulatory requirements* Cares for the deceased in a respectful manner while performing a variety of tasks which may include: + Removals and transfers + Lifting of deceased human remains + Dressing and casketing + Coordinating and assisting with funeral service and visitation + Delivery of flowers, caskets, urn, photos and other personal keepsakes or mementos of client families + Setting of chairs and the removal, proper care and storage of these items + Removals and transfers* Assists with funeral services by: + Coordinating the parking of cars + Ushering + Driving funeral vehicles + Assisting at chapel and church services + Assisting at the cemetery + Delivering flowers, caskets, urn, photos and other personal keepsakes or mementos of client families + Setting up chairs and the removing, properly caring for and storing of these items + Participating at special functions* Provides aftercare in absence of Family Service Counselor. Aftercare includes delivery of: + Documentation + Stationery + Information on insurance, health benefits and pension, + Pre-arrangements for next of kin* Ensures potential pre-need referrals are shared with Family Service Counselors* Completes and accurately prepares of all documents related to services, cremations, maintenance, and any other type of data entry* Assists with general office duties such as preparing reports as needed* Assists with the maintenance of vehicles, the facility and property* Receives caskets and other funeral home supplies as well as place into inventory* Ensures refreshments are available (where allowed by law)* Performs other duties as assigned**MINIMUM Requirements****Education*** High School diploma or general equivalency degree (or diploma)* Completion of or currently enrolled in a degree training program at an accredited mortuary college or technical school specializing in funeral service or mortuary science.**Experience*** Typically requires a minimum of 6 months experience in a funeral home, crematory or cemetery**Certification/Licenses*** Must meet all licensing requirement in applicable state/province as required by law as prescribed by each state board* Valid driver’s license**Knowledge, Skills and Abilities*** Knowledge of computers and some software including MS Office products required* High level of compassion and integrity* Good communication skills* Problem solving skills* Ability to multi task and set priorities**Work CONDITIONS**## ## Work Environment* Work indoors and outdoors during all seasons and weather conditions* Limited amount of local and/or multiple location traveling required* Professional Dress is required when in contact with families.## ## Work Postures* Frequent, continuous periods of time standing, up 6 hours per day* Sitting continuously for many hours per day, up to 6 hours per day* Climbing stairs to access buildings frequently## ## Physical Demands* Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage## ## Work Hours* Working beyond “standard” hours as the need arises* Travel up to 25%**Pay:** $22-25 an hour**Benefits:** Medical\*Dental\*Vision\*Flexible Spending Accounts (health care and dependent care)\*Health Savings Account with Company Contribution\*Sick Leave\*Short-Term Disability\*Long-Term Disability\*Life Insurance\*Voluntary Accidental Death or Dismemberment Insurance\*Dependent Life Insurance\*SCI 401(k) Retirement Savings Plan with Company match\*Employee Assistance ProgramPostal Code: 44111-3172Category (Portal Searching): OperationsJob Location: US-OH - Cleveland #J-18808-Ljbffr