Product Operations Specialist

Primary Skills:Systems Thinking (advanced), OKR Frameworks (advanced), Process Design (advanced), Workflow Automation (intermediate), Airtable (advanced) Contract Type: W2 Duration: 8+ Months Location: Seattle, WA, Los Gatos, or Los Angeles, CA (Hybrid Prefer) Pay Range: $70-$75/hr. on W2 Job Summary: Our client is looking for Product Operations focused on maintaining continuity for core planning and OKR rhythms within the Commerce Product Operations team, specifically supporting the Commerce Lifecycle & Platform (CL&P) product team. The role requires a systems-thinking approach to become a scalable partner, focusing on driving alignment, improving scale and efficiency, and disseminating information to stakeholders. The primary goal is to help CL&P establish and document a stronger product operations foundation, including ways of working and operating rhythms, to hand off a durable operating model for the team to run independently. Key Responsibilities: Define and document team-specific ways-of-working standards designed to be sustainable beyond the engagement. Design and pilot core operating cadences (planning, OKRs, QBRs), creating templates and a playbook for the team. Produce decision-ready readouts for leadership based on input gathered during the engagement. Establish portfolio-level operating processes, including intake and prioritization, roadmap and launch-calendar tracking, and reporting. Support stakeholder communication by informing partners about key dates, changes, and dependencies, and establishing a single source of truth for plans and decisions. Build scalable systems, workflows, and tooling, leveraging AI/automation where appropriate, to reduce manual effort post-engagement. Identify and document operational opportunity areas across the product development lifecycle, providing actionable recommendations for the team. Must-Have Skills: 6+ years of experience in Product Operations, Business Operations, or a related field, with a background in project-based engagements for establishing new processes. Proven ability to design operational processes, rhythms, and systems in fast-paced, ambiguous environments, and to work independently within a defined scope. Fluency with operating cadences such as planning, OKRs, and QBRs, and the ability to synthesize inputs into clear, decision-ready outputs. Demonstrated experience in building leverage-creating tooling and workflows, including practical application of AI and automation. A strong ability to identify operational opportunities within a product development lifecycle and to prioritize recommendations. Excellent cross-functional partnering skills with Product, Engineering, TPM, Design, and non-technical teams. Proficiency with product/ops tooling (e.g., Jira, Airtable) and adaptability in applying frameworks. Outstanding written and verbal communication skills, including clear executive updates. Industry Experience: (Preferred) Consumer subscription, commerce/payments, identity, or lifecycle/growth domain experience. Experience operating within a Commerce Product Operations team and supporting product teams focused on commerce lifecycle strategy and foundational capabilities. ABOUT AKRAYA Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment.Most recently, we were recognized Stevie Employer of the Year 2025, SIA Best Staffing Firm to work for 2025, Inc 5000 Best Workspaces in US (2025 & 2024) and Glassdoor's Best Places to Work (2023 & 2022)! Industry Leaders in Tech Staffing As Talent solutions provider for Fortune 100 Organizations, Akraya's industry recognitions solidify our leadership position in the IT staffing space.We don't just connect you with great jobs, we connect you with a workplace that inspires! Join Akraya Today! Let us lead you to your dream career and experience the Akraya difference. Browse our open positions and join our team! Akraya