Full Time - Sales Specialist - Flooring - Day

Sales SpecialistAs a Sales Specialist, you will be one of the first people our customers meet. Your sales expertise can help customers find the products they need and encourage them to transform a great project idea into reality. If you enjoy helping people and solving problems in a fast-paced environment, this is the perfect role for you.Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to a variety of benefits beyond competitive pay and flexible schedules.Sales Specialists at Lowe's are very active, moving throughout the store or garden center, answering phones, and talking to customers. As a Sales Specialist, you'll spend most of your time communicating with customers – discussing project needs, answering questions, and helping them accomplish their home improvement goals. You will become the product expert, informing customers of specifications, features, promotions, and financing options to close a sale. Your exceptional consulting services help ensure that customer needs are met before leaving the store. You will be working in one of the following departments, based on hiring needs and skillsets: Appliances, Cabinets, Flooring, Live Nursery, Millwork, Fashion Plumbing, Outlet, Tool Rental, Pro, or Windows & Walls.Key ResponsibilitiesProvide SMART customer service by seeking out customers to understand their needs, answer questions, and communicate the advantages of Lowe's products and servicesServe as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking customer orders/installations, and following up to ensure project completion.If in the Pro Department, focus on external accounts and outside sales and servicesMonitor inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stockPerform price reviews by pricing policies and ensure maintenance of pricing and documentationSupport all checkout functions, call buttons, departmental pages, or requests for assistanceTrain associates in the department by conducting on-the-job training on the Sales floor and coaching around development needsComplete other duties as assignedMinimum QualificationsHigh School Diploma or GED1 year experience in customer-facing sales or 6 months of Lowe's retail experience (Or 3 years of external experience in customer-facing sales or 18 months of Lowe's retail experience if education requirement is not met)1 year of experience in sales or customer service in a sales environment with required sales goals or metricsAble to Read, write, and perform basic arithmetic (addition and subtraction)Able to stand and sit for prolonged periodsMinimally lift 25lbs unassisted or over 25lbs with or without an accommodationObtain sales-related licensure or registration if required by law in your state (Lowe's will support and fund this requirement)Preferred Qualifications1 year of experience in completing customer sales orders1 Year Experience promoting product related services and plans such as installation, delivery, credit financing, or extended protection plan2 years of experience designing customized products for customers using 20/20 or Computer-Aided Design SystemProfessional certification related to the department being consideredBi-lingual skillsLowe's commitment to growth and teamwork extends to the community as well. To better equip our stores and serve our communities, we strongly encourage bilingual, military, and veteran talent to apply and join our team. This role does not require regular travel; however, this role may need to travel occasionally to meetings, training, or to support neighboring stores.Environmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment. Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker.Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com.