Administrative Assistant

Administrative Assistant Needed!

Paul Davis Restoration & Remodeling of North Atlanta is a very busy restoration company in the Norcross area currently seeking a results-driven individual to serve our customers and company as an Administrative Assistant. Our industry offers the unique opportunity to help homeowners and property owners who find themselves in moments of chaos, and help return their homes, property and lives to normalcy. Our Administrative Assistants are tasked with serving as our company's first impression. Our Administrative Assistant is the first contact industry professional, our customers and our clients have with our company. You will be responsible for all levels of customer service, including greeting customers, speaking with customers, clients and industry professionals over the phone, following up with our customers and clients on their satisfaction and warranties. Our Administrative Assistants are also tasked with marketing to industry professionals and past customers and clients.

We are searching for a hardworking and detail oriented individual, with an ability to be empathetic with our customers throughout the lifecycle of all projects. We are dedicated to the development of all our employees, hands-on and on the job training will be provided. You will be reporting to the General Manager, duties will include: Customer Service, filing, reception, answering busy multi-line phones, correspondence, preparing presentations, and some accounting experience helpful. Must be proficient in the MS Office suites and have high level of computer knowledge. We feel this is a great opportunity for individuals looking to further their passion and career in the construction/restoration industry.

Responsibilities include but are not limited to:

• Customer Service
• Typing, Filing
• Reception and answering busy multi line phones
• Correspondence
• Preparing & presenting presentations
• Some accounting experience helpful
• Superior communication with both customers, tradesmen, and company professionals

Job Requirements:

• Minimum 1 year Customer Service experience
• Minimum 2 years Office experience
• Minimum 2 years working within the MS Office suite
• Strong work ethic with a foundation in customer service
• Passion for assisting all customers in their unique moment of need
• Excellent time/priority management skills

Traits for Success in this Position:

• Professional appearance and demeanor required at all times
• Self starter with excellent verbal and written communication skills
• Goal oriented achiever that enjoys meeting and helping people in their time of need

Competitive compensation package including health benefits will be offered to the correct candidate. Compensation: $16.00 - $20.00 per hour

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada. We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.