Commercial HVAC Service Manager

Job description:  Service Manager – Commercial HVAC

Salary:  $84,000 – $113,000 + full benefits

Travel:  ~20% to job sites

About the Role

We’re looking for a Service Manager to lead and grow a commercial HVAC service team. This role is responsible for overseeing day-to-day service operations, managing field technicians, driving financial performance, and maintaining strong customer relationships.

You’ll work closely with the Business Unit Manager to ensure service delivery, team development, and operational efficiency all align with company goals.

Key Responsibilities

• Own the   financial performance   of the service division, including budgets, pricing, and cost tracking
  
• Monitor and maintain   cash flow , resolving discrepancies between estimates and actual costs
  
• Build and maintain   strong client relationships   to ensure satisfaction and repeat business
  
• Oversee   dispatch operations   and communication between office and field teams
  
• Manage and develop   service technicians , including roles, responsibilities, and team structure
  
• Partner with leadership on   hiring, performance reviews, compensation, and personnel decisions
  
• Drive   labor productivity and quality standards   alongside Field Supervisors
  
• Estimate   service repairs and replacement projects
  
• Ensure compliance with   safety, contracts, insurance, and risk management requirements
  
• Support   quality control   across all service work
  
• Maintain   high team morale and retention
  
• Oversee   inventory, tools, and service vehicle readiness
  
• Lead   training and development programs   for field staff
  
• Conduct   new hire onboarding and service orientation
  
• Coordinate with   vendors, subcontractors, and internal teams
  
• Participate in leadership meetings focused on   operations, safety, and performance improvements
  
• Support implementation of   technology and software tools   for service operations
  

Qualifications

Required:

• 5+ years of experience in HVAC service or related field
  
• Experience leading or mentoring technicians
  
• Strong communication and organizational skills
  
• Ability to manage multiple priorities in a fast-paced environment
  
• Working knowledge of Microsoft Office (Word, Excel, PowerPoint)
  

Preferred:

• Bachelor’s degree in a technical or business-related field
  
• Strong understanding of the local HVAC market and competitors
  

Work Environment

• Mix of office and field time (~20% travel)
  
• Primarily desk-based with regular coordination across teams
  

Experience:

• Commercial HVAC Leadership: 5 years (Preferred)
  
• Commercial HVAC Manager: 3 years (Required)
  
• Budgeting, Pricing and P&L Management: 3 years (Preferred)
  

Requirements

5+ years of experience in HVAC service

Experience leading or mentoring technicians 3+ years

Strong communication and organizational skills

Ability to manage multiple priorities in a fast-paced environment

Working knowledge of Microsoft Office (Word, Excel, PowerPoint)

Preferred:

Bachelor’s degree in a technical or business-related field

Strong understanding of the local HVAC market and competitors

Benefits

• 401(k)
  
• Dental insurance
  
• Health insurance
  
• Paid time off
  
• Tuition reimbursement
  
• Vision insurance