Global Head, Circularity Services

Service Line Head for Circularity Services (Electrification & Automation Customer Service)

523912

13-Oct-2026

Smart Infrastructure

Customer Services

The Challenge

This senior leadership role owns the global Circularity Services line within Electrification & Automation Customer Service, covering spare parts, MV/LV retrofits, lifecycle extensions and digitally enabled product services. The role extends the useful life of customers’ installed assets while increasing availability, speed, quality and sustainable business value.

The role carries end-to-end accountability for the strategic and commercial performance of the service line. Reporting to the Electrification & Automation Customer Service Head, the Head leads through a global matrix, develops regional Customer Service leaders, and scales product-related services through standardization, automation and effective execution.

How You'll Make an Impact

Strategic Vision & Ownership

• Own the global Circularity Services business, defining strategy, targets and portfolio direction across spare parts, MV/LV retrofits, lifecycle extensions and digitally enabled product services.
• Develop scalable offerings that extend asset lifecycles, improve availability and strengthen customer retention and sustainable growth.
• Translate customer, market and installed-base needs into portfolio roadmaps, commercial opportunities and differentiated OEM service value.

Business & Financial Leadership

• Hold end-to-end P&L accountability for revenue, profitability, cash, productivity, pricing, investments and overall portfolio performance.
• Drive profitable growth by scaling retrofit, spare-parts, lifecycle-extension and e-business models across countries and customer segments.
• Increase margins and scalability through automation, standardization and streamlined order-to-delivery processes while managing commercial and delivery risks.
• Lead through influence across a global matrix, aligning regions, Business Units, Operations and functional partners behind common priorities.
• Develop, coach and mentor Customer Service leaders across regions, strengthening leadership capability and organizational maturity.
• Mobilize cross-functional and partner capabilities and act as a trusted partner to the Service Head and Business Unit Leadership.

Operational Excellence & Governance

• Establish scalable operating models for spare parts, retrofits, lifecycle extensions and digitally enabled product-service delivery.
• Improve availability, lead-time reliability, first-time-right execution, quality and customer transparency through process excellence and automation.
• Drive performance governance and ensure compliance with environmental health and safety, cybersecurity, data protection, export control, ethical and regulatory requirements.
• Improve customer outcomes through greater asset availability, delivery reliability, service quality and measurable lifecycle value.
• Enable countries and channels with standardized offerings, pricing frameworks, commercial plays and required delivery capabilities.
• Use customer, market and installed-base insights to identify growth opportunities and shape future circularity and product-service offerings.

What You Bring

• Extensive senior leadership experience in product-related services, operations, business development or portfolio leadership within a technology-driven industry.
• Proven record of driving profitable growth with significant P&L responsibility in spare parts, retrofits, lifecycle extensions, e-business or comparable scalable service models.
• Demonstrated ability to improve productivity and scalability through automation, process transformation and standardized operating models.
• Strong experience leading through influence in international matrix organizations and developing leaders across regions.
• Relevant technical understanding of electrification, automation, industrial products, lifecycle services or comparable fields, combined with strong learning agility.
• Executive-level communication, customer orientation and sound judgment in portfolio, pricing, investment and commercial decisions.

About Siemens:

We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose, adding real value for customers. Learn more about Siemens [1] here.

Our Commitment to Equity and Inclusion in our Diverse Global Workforce:

We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us.

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You’ll Benefit From
Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here:
The pay range for this position is $265,000 - $315,000 annually with a target incentive of 35% of the base salary. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.

Equal Employment Opportunity Statement
Siemens is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

EEO is the Law
Applicants and employees are protected from discrimination on the basis of race, color, religion, sex, national origin, or any characteristic protected by Federal or other applicable law.

Reasonable Accommodations
If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link Accommodationfor disability form . If you’re unable to complete the form, you can reach out to our AskHR team for support at View phone number on click.appcast.io. Please note our AskHR representatives do not have visibility of application or interview status.

Application Deadline
This role will be posted for a minimum of five (5) days from the original posting date. The posting timeline may change based on applicant volume to ensure we attract and consider a strong and representative candidate pool.

California Privacy Notice
California residents have the right to receive additional notices about theirpersonal information. To learn more, click here .

Equal Employment Opportunity Statement
Siemens is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

EEO is the Law
Applicants and employees are protected from discrimination on the basis of race, color, religion, sex, national origin, or any characteristic protected by Federal or other applicable law.

Reasonable Accommodations
If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link Accommodationfor disability form . If you’re unable to complete the form, you can reach out to our AskHR team for support at View phone number on click.appcast.io. Please note our AskHR representatives do not have visibility of application or interview status.

Pay Transparency
Siemens follows Pay Transparency laws.

Application Deadline
This role will be posted for a minimum of five (5) days from the original posting date. The posting timeline may change based on applicant volume to ensure we attract and consider a strong and representative candidate pool.

California Privacy Notice
California residents have the right to receive additional notices about theirpersonal information. To learn more, click here .

Criminal History
Qualified applications with arrest or conviction records will be considered foremployment in accordance with applicable local and state laws.

Wendell , North Carolina , United States of America

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