Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Operations Analyst

Uline Shipping Supplies

Operations Analyst - Customer Service

Kenosha Branch

12355 Uline Way, Kenosha, WI 53144

Elevate the customer experience at Uline! As an Operations Analyst in our Corporate Customer Service department, you’ll turn our contact center data into actionable insights that improve operations and ensure legendary service across our growing North American company.

Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.

Position Responsibilities 

  • Analyze contact center performance data and deliver insights that inform business strategy.

  • Drive improvements that enhance customer service operations, efficiency and processes.

  • Build and maintain SQL queries and Power BI dashboards to support performance, trend and statistical reporting.

  • Collaborate with stakeholders to gather project requirements and deliver results that meet business needs.

Minimum Requirements

  • Bachelor's degree.

  • 2+ years of experience in data analysis or business intelligence.

  • Advanced Microsoft Excel, SQL and Power BI experience.

  • Excellent communication, analytical and organizational skills.

  • Robotic Process automation (RPA) a plus.

  • Uline does not participate in the H1-B lottery.

Benefits

  • Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

  • Multiple bonus programs.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

Employee Perks

  • Café featuring affordable daily meal options from local restaurants.

  • On-site fitness center and beautifully maintained walking paths.

  • Best-in-class, clean, modern facilities.

About Uline

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations. 

Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.

EEO/AA Employer/Vet/Disabled

#LI-CB2

#CORP

(#IN-PPCS)

#ZR-HQCS

Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Operations Analyst in Waukegan, IL vacancy
  • CBRE Group, Inc. in Waukegan, IL is seeking a Facilities Senior Analyst to support a global leader in specialty chemicals and advanced manufacturing. This remote-based role partners closely with a single site, serving as the key facilities management resource for both the... 
    Suggested
    Remote job
    For contractors

    CBRE Group, Inc.

    Waukegan, IL
    4 days ago
  • AbbVie seeks a Senior Distribution Analyst to own outbound execution across US distribution centers, ensuring timely fulfillment and issue resolution. You will monitor deliveries, resolve blocks, and coordinate with Customer Service, Planning, Quality, and BTS to drive... 
    Suggested

    Allergan

    North Chicago, IL
    2 days ago
  •  ...Operations Analyst Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Solve problems. Shape decisions. Make an impact. As an Operations Analyst at Uline, you'll tackle a variety of business challenges, work with teams across the company... 
    Suggested
    Internship

    Uline

    Pleasant Prairie, WI
    3 days ago
  • $85k

     ...Operations Analyst (Chargebacks & Pricing) Libertyville, IL (Hybrid, 4 days in office) Up to $85,000 + 10% bonus I'm partnered with an employee-owned global healthcare products manufacturer headquartered in Libertyville. They're hiring an Operations Analyst to own their... 
    Suggested
    Contract work
    Work at office

    Connect Search

    Libertyville, IL
    2 days ago
  •  ...Description Job Description Position: Manufacturing Process Analyst Location: Waukegan, IL (Onsite – Monday through Friday)...  ...continuous improvement? Sterling Engineering is looking for an Operations Excellence (OPEX) Data Analyst to join our team! In this... 
    Suggested
    Hourly pay
    Contract work
    Monday to Friday

    Sterling Engineering Inc.

    Waukegan, IL
    10 days ago
  • $67.3k - $112.2k

     ...W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the...  ...this position.     Position Details The Event Operations Analyst supports the operational processes, technology platforms,... 
    Full time
    H1b
    Local area
    Worldwide

    Grainger Businesses

    Lake Forest, IL
    9 days ago
  • AbbVie seeks an Access Control Coordinator for Global Security Operations to oversee electronic badge access, ensure regulatory compliance, and support initiatives across AbbVie group sites. The role includes training frontline staff and coordinating with contractors to... 
    For contractors

    Allergan

    North Chicago, IL
    1 day ago
  • International Operations Analyst Internship Paid Internship - Summer 2027 Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Ready to boost your analytical skills and kick-start your career? As a 2027 International Operations Analyst Intern, you'll gain... 
    Full time
    Work experience placement
    Summer work
    Internship
    Work at office

    Uline

    Pleasant Prairie, WI
    2 days ago
  • Operations Analyst Internship Paid Internship - Summer 2027 Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Ready to solve real business challenges? As a 2027 Operations Analyst Intern at Uline, you’ll own meaningful projects that help improve how... 
    Full time
    Work experience placement
    Summer work
    Internship

    Uline

    Pleasant Prairie, WI
    1 day ago
  •  ...comes from the heart and is delivered by extraordinary individuals! Is that you? Jockey is seeking a Direct to Consumer Operations and Fulfillment Analyst to join our E-Commerce team! JOB SUMMARY The DTC Operations & Fulfillment Analyst will work collaboratively with... 
    Casual work
    Work at office
    Remote work
    Flexible hours

    Jockey International

    Kenosha, WI
    1 day ago
  • $30 per hour

     ...and services on time, while ensuring efficiency and cost-effectiveness throughout the supply chain. Role Overview The Operations Analyst intern will assist with supporting customer projects, internal team projects, working with suppliers/vendors, creation of part... 
    Hourly pay
    Temporary work
    Internship
    Flexible hours

    Oracle

    Kenosha, WI
    4 days ago
  • Uline, a family-owned leader in shipping and packaging, is offering a Summer 2027 International Operations Analyst Internship at the Corporate Headquarters in Pleasant Prairie, WI. This 12-week, full-time program gives juniors hands-on experience supporting Uline's operations... 
    Full time
    Summer work
    Internship

    Uline

    Pleasant Prairie, WI
    2 days ago
  • Grainger is seeking a Senior Legal Analyst to support legal operations, matter management, document routing, invoice review, and intake across the Corporate Affairs Legal Department. You will coordinate with internal stakeholders and external systems to ensure timely, accurate... 

    Grainger

    Lake Forest, IL
    1 day ago
  •  ...colleagues, clients and communities. About the role Assists the National Sales staff in proposal fulfillment and general sales operation activities. Works closely with the sales, operations, and underwriting areas to gather client and company level information to... 
    Full time
    Work at office

    Trustmark

    Lake Forest, IL
    5 days ago
  •  ...Spectraforce Technologies in Lake Forest, IL, is seeking a Sales Analyst III to support and manage day-to-day sales administration...  ...ensuring accurate processing of transactions and cost-efficient operations. The role requires a minimum of seven years in sales operations... 

    Spectraforce Technologies

    Lake Forest, IL
    3 days ago
  •  ...owned company and North America’s leading distributor of shipping, industrial, and packaging materials, seeks an Executive Operations Business Analyst to turn data into actionable insights for senior leadership. Join an on-site role at Corporate Headquarters in Pleasant... 

    Uline

    Pleasant Prairie, WI
    3 days ago
  • Executive Operations Business Analyst Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Ready to make a real impact? Join Uline as an Executive Operations Business Analyst to be a driver of operational excellence. From transforming data into actionable... 

    Uline

    Pleasant Prairie, WI
    3 days ago
  • $66k - $90.75k

     ...-performance organization. If you are looking to build a strong career, we invite you to consider our opportunity for a Operations Finance Analyst , located at our headquarters in Lake Forest, IL. Responsibilities The Operations Finance Analyst provides... 
    Work experience placement
    Local area
    Flexible hours

    Reynolds Consumer Products

    Lake Forest, IL
    5 days ago
  • $82.7k - $137.9k

     ...Role Summary The Customer Service Operations Analyst provides dedicated operational, coaching, and analytical support for the Global Hospital & Biosimilars (GH&B) Customer Service organization and reports directly to the Customer Service Director. This role strengthens... 
    Permanent employment
    Full time
    H1b
    Local area
    Visa sponsorship
    Work visa
    Relocation package

    Pfizer

    Lake Forest, IL
    5 days ago
  • Uline in Pleasant Prairie, WI is seeking an Operations Analyst to turn data into actionable insights that guide operational decisions. You’ll partner with Sales, IT, Distribution and Customer Service to turn complex information into clear reports and recommendations. Ideal... 

    Uline

    Pleasant Prairie, WI
    3 days ago
  • $96.8k - $145.2k

     ...locally and globally. Come make an impact every day at Zebra.What We're Looking For:The Business Process Analyst will play a critical role in optimizing supply chain operations through strategic process improvements. This position involves analyzing and enhancing end-to-end... 
    Full time
    Summer work
    Local area
    Flexible hours

    Zebra Technologies Corporation

    Kenosha, WI
    4 days ago
  • Uline, the leading distributor of shipping, industrial, and packaging materials, invites ambitious students to join the 2027 Operations Analyst Internship. This paid 12-week summer program at Corporate Headquarters in Pleasant Prairie, WI, provides hands-on projects that... 
    Summer work
    Internship
    Summer internship

    Uline

    Pleasant Prairie, WI
    1 day ago
  • Reynolds Consumer Products in Lake Forest, IL, is seeking a Senior Analyst, Trade Operations to support the administration, execution, accuracy, and improvement of trade promotion processes and systems. The role collaborates with Sales, Customer Marketing, Finance, Revenue... 

    Reynolds Consumer Products

    Lake Forest, IL
    1 day ago
  • Uline’s Operations Analyst role in Pleasant Prairie, WI, is a hands-on, data-driven position at Corporate Headquarters. You will tackle fast-moving projects, turning data into actionable insights to support leadership decisions and drive business performance. Collaboration... 

    Uline

    Pleasant Prairie, WI
    3 days ago
  •  ...AnalystCorporate Headquarters12575 Uline Drive, Pleasant Prairie, WI 53158Think big and make a difference! As a Product Management Analyst at Uline, you’ll play a key role in our growth by helping us select and develop the products we offer. Use your analytical skills to... 
    Full time

    Uline Shipping Supplies

    Waukegan, IL
    4 days ago
  •  ...Prairie, WI 53158Our people are our greatest asset! As a Business Systems Analyst, you’ll help identify opportunities to enhance processes and reporting solutions to ensure efficient Finance operations. Partner with Uline’s Finance teams on key projects and initiatives to... 
    Full time
    Work at office

    Uline Shipping Supplies

    Waukegan, IL
    4 days ago
  • $90k - $105k

     ...Senior Business Analyst The Company: Kinter is a family business obsessed with making retail display hardware easier for our customers...  ...reporting Automate reporting workflows and support digital operations with AI-powered tools to improve efficiency and scalability... 
    Work at office

    Kinter

    Waukegan, IL
    1 day ago
  •  ...successful resolution of taskers and field issues. Evaluate and monitor accession-related procedures and programs to ensure continuous operational efficiency and system effectiveness. Serve as a primary liaison collaborating with joint service military and civilian staff... 
    Permanent employment
    Full time
    Temporary work
    Part time
    Local area
    Remote work
    Trial period

    San Diego MEPS

    North Chicago, IL
    2 days ago
  • $43.89k - $93.58k

     ...something bigger – helping to simplify health care one person, one family and one community at a time. Position: Case Management Analyst Location: Field - Zion, Waukegan, Beach Park & surrounding areas, IL Travel: Up to 75% Position Summary As a Case Management... 
    Hourly pay
    Full time
    Temporary work
    Work at office
    Local area

    CVS Health

    Waukegan, IL
    5 days ago
  • $58.66k - $103.5k

     ...treatments to positively impact patients’ lives. In the role of Analyst, Business Systems you will help tackle complex challenges as...  ...AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving... 
    Full time
    Temporary work
    Internship
    Local area

    AbbVie

    North Chicago, IL
    4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Operations Analyst. Be the first to apply!