Assistant General Manager (AGM)

Assistant General Manager We are hiring an experienced leader to oversee daily restaurant operations, drive financial performance, and maintain a high-energy environment that aligns with THE ONE GROUP's signature Vibe Dining experience. The role involves leading, educating, and mentoring the team to ensure exceptional guest experiences. Key Responsibilities Operations Leadership Manage, lead, and mentor managers and hourly staff to maintain exceptional guest service. Ensure service standards and high-energy guest experiences align with THE ONE GROUP's brand identity. Oversee all business operations, including marketing strategies, risk management, and corporate mandates. Maintain daily reports and communicate key updates to the General Manager. Team Development & Staffing Analyze staffing needs and recruit top talent to build and maintain a high-performance team. Interview, hire, and onboard management and hourly staff. Coach and train the team to foster productivity, morale, and a collaborative work culture. Conduct regular performance evaluations and ensure compliance with Performance Management guidelines. Financial & Business Performance Monitor sales forecasts, labor costs, and operational expenses to maximize profitability. Ensure compliance with budgeted revenues and operating cash flow (OCF) targets. Review and act on monthly P&L reports and any variances. Oversee the beverage program and collaborate with the Beverage Director to maintain quality and cost control. Drive sales through networking, marketing initiatives, and guest engagement. Marketing & Guest Relations Collaborate with the Marketing Team to develop new promotional ideas and initiatives. Build and maintain relationships with regular guests, VIPs, and industry influencers. Focus on guest engagement strategies to create a memorable dining experience. Experience and Education Two (2) years of restaurant management experience or one year as a Benihana manager with good performance and positive results. High School Diploma or GED preferred. Proficiency in food planning and preparation, purchasing, sanitation, security, personnel management, recordkeeping, and preparation of reports. Knowledge of computers (MS Word, Excel). Must possess a valid driver’s license where applicable. Must be eligible to work in the United States. Must agree to background check. ServSafe certified alcohol service certified preferred. Shift Flexibility Must be able to work different shifts, including holidays, nights, and weekends. Typical work week = 50+ hours. Benefits Industry-Leading Compensation: Opportunities for merit-based raises & performance incentives; up to 15% of base salary in bonus opportunities. Comprehensive Benefits Package: Medical, Dental, Vision; Group Life and Disability; Group Accident, Hospital Indemnity, Critical Illness; Traditional and Roth 401(k). Exclusive Perks & Growth Opportunities: Employee Dining Discounts and/or Complimentary Onsite Meals; Career Development & limitless growth; Paid Sick Time for eligible states; Paid Time Off; Employee Assistance Program (EAP); Commuter and Dependent Care Benefits. Additional Notes The essential duties and responsibilities listed in this job description are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Management retains the right to assign or reassign duties and responsibilities to this job at any time for any reason, including reasonable accommodations. Employment Eligibility Applicants must be eligible to work in the United States. Applicants must agree to a background check. Use of eVerify is required to confirm U.S. Employment eligibility. #J-18808-Ljbffr